ComplaintsforAccurate Automotive
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Complaint Details
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Initial Complaint
10/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I brought my car into the shop on 7/14/2021 because the A/C was intermittently working. They had it until 7/21/2021 and said it was a actuator and charged me $1460.97.I brought the car home and it started doing the same thing again. I brought the car back on 8/2/2021. They had it until 8/6/2021 and this time said it was the A/C compressor and charged me $1201.65. I brought the car home and it was still doing the same thing. I brought it back on 8/19/2021 and they had it until 9/1/2021. This time they said it was a fuse and charged me $458.53. I took the car home and it continued to do the same thing. I had COVID so I was unable to bring it to a shop until 9/30/2021. I brought it to ******* Chevrolet dealership instead of the previous company. It was found that the blower motor was going out causing the intermittent AC issue. I was charged $643.22.I would like a full refund, including the rental car fees.Initial Complaint
09/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
1. I brought my car in for repair work on my ** the repair shop diagnosed a problem with the trap door in my ** needed to be replaced for $1700 I got the car back and two days later the ** went out, I contacted them and brought my car back 2. This time they diagnosed the car with a bad blower motor and while having the car a second problem with a ** condenser. To replace the two components $1400 I paid and picked up my car. Two days later the ** went out again. I called the repair shop and brought the car back 3. This being the third time back to the repair shop, they diagnose a bad fuse being the problem. They misdiagnosed the ** problem several times. Charged me several thousand dollars, and were now stating the fuse would overload and go into safety mode and it would be $450 4. The repair company saw no fault in there misdiagnose 5. I currently have a appointment set a ***** to have a tech document and explain the malpractice in there diagnosisInitial Complaint
08/04/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I started have ** issues with my vehicle I took first to accurative automotive they advised me that my ac compressor was going out. I had it replaced by a friend, my ** was still not working. I took it to another shop they found the issue right away it was the ** Condenser Fan. I had accurative automotive replace that fan in July 2020. I called Accurate Automotive again explained what the other shop found brought my car in they "found" this time a few weeks later the fan was bad and replaced it as it was still under warranty. They replaced the fan free of charge last week I noticed my car was overheating I took it to the new shop that mechanic stated there was a whole in my radiator caused by the fan accurate automotive just replaced. I took my car again on 7.30.2021 advised them of what the new fan caused. The found that the fan did cause this however they stating the fan is fine when I am being told it is not. They are making uncomfortable to speak to and I don't believe they are be
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Contact Information
441 S Robson Ste 101
Mesa, AZ 85210-2449
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 2:00 PM |
SuSunday | Closed |
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.