63 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mel R
5 stars04/20/2024
******************* from Bumble Bee Plumbing is awesome. He was friendly, professional, and informative. He answered all of our questions. He was very respectful and patient with my elderly mother. I highly recommend ****!Bumble Bee Plumbing Response
04/25/2024
***, your kind words are truly appreciated! We're gratified to hear how well our team member treated you and your mother. His respectful, patient, and professional demeanor is something we value greatly. Your high recommendation means a lot to us. Thank you for choosing us!Review from Pat W
5 stars02/19/2024
Today, February 18, ****, I had a hot water heater installed. I received excellent service from ***** and Jakan today. They were very professional, courteous, and timely. Also, very patient and understanding in explaining everything. I am looking forward to them returning to do some other plumbing projects i have in the near future. Job very well done. I am very satisfied. I give a (6) six stars for service if you had six.Bumble Bee Plumbing Response
02/25/2024
Thank you for taking the time to share this fantastic rating and review, ***! Were so pleased to hear that our outstanding team provided you with a top-quality water heater installation and service experience. We value your support of Bumble Bee Plumbing and are excited to assist you with future projects. Thank you again for your kind words!Review from Eva H
5 stars02/16/2024
I cant say enough about the service of this company. **** and **** did quality work. I had been living with a problem with my kitchen sink for years. I had multiple plumbers come out and work on it which meant they cleaned out the trap and pipes. But **** really listened to the flow of the water. (Yes, water draining does have different sounds) He found the real problem and actually fixed the issue. The work ethic of this company is above what I ever expected. I will definitely call them in the future if I need plumbing help.Bumble Bee Plumbing Response
02/23/2024
Its wonderful to receive your kind feedback, ***! Our Bumble Bee Plumbing team goes above and beyond to ensure a superior customer experience, and we love hearing our plumbers dedication and quality workmanship fully resolved your concerns. Thank you for trusting us with your home, and we look forward to assisting you with future projects!Review from Kim C
5 stars02/08/2024
They are an amazing company! Have had them do many projects over the years. *******************, courteous, and provide quality work. I really appreciate that they call and confirm the appointments, send picture of who will be coming to your home-business.Bumble Bee Plumbing Response
02/13/2024
Thank you for taking the time to share your amazing feedback with us, ***! Were honored to know that our great communication, courteous service, and quality workmanship have made a positive impact on you. We appreciate your kind words and loyal support of Bumble Bee Plumbing. We look forward to continuing to exceed your expectations on future projects!Review from Lori B
5 stars12/27/2023
Great work! Thank you for retrieving my wedding ring from the bathtub drain!Bumble Bee Plumbing Response
01/01/2024
We're absolutely thrilled we could be of assistance, ****! Thank you for trusting our team with such an important task and for choosing Bumble Bee Plumbing. We will always be here whenever you need us!Review from MA M
5 stars12/01/2023
*** and Bumble Bee Plumbing were very professional and easy to work with. *** explained everything and cleaned up afterwards. Will use them again!Bumble Bee Plumbing Response
12/06/2023
Thank you for the amazing five-star review! We're thrilled that our professionalism and respect for your home exceeded your expectations and provided you with a positive, informative experience. Your satisfaction is our top priority, and we're excited to serve you again in the future!Review from Bechara M
1 star11/24/2023
We hired Bumble Bee Plumbing initially to fix a leak in our 40 year old home. Their solution was to re-pipe the entire house through the walls rather than find and fix the leak. Not two months after the re-pipe, our entire house flood because of negligence on the job. We were out of town on vacation and had a relative check on our house. He found our house flooded with the entire ceiling missing from a hall bathroom, hallway, and bedroom in a ****sq ft house. This leak resulted from joints in the plumbing not being sufficiently tightened and the water pressure set too high.Our entire house: four bedrooms, two bathrooms, laundry room, kitchen, dining, and living rooms were submerged in over six inches of water. Emergency restoration crews were brought in to empty our house of all of our belongings without us being present. We stayed in contact with ********************* (Owner) until we arrived home a day later. He assured us he would be with us every step of the way. **** had technicians come and double check all joints in the plumbing work. Convenient because we had no ceilings in our house. Once the technicians retightened all joints, **** claimed they resolved the issue. We initially were hesitant to pay the loan on the repipe as we were unsure of what would happen next. **** stated that I got my money and went his own way. So much for being with us every step of the way.We write this review as a warning to others that **** from Bumble Bee was not compassionate in our time of devastation. Our home of 30+ years was gutted, family heirlooms destroyed, and we were displaced for 8 months while we had to tackle insurance and reconstruction on our own. As a result of the careless workmanship, our insurance has increased, we have spent much more than what the re-pipe cost, and endured months of stress and heartache. While we cannot submit a complaint, as Bumble Bee resolved the issue, we can make others aware of the indifferent business actions of Bumble Bee Plumbing.Bumble Bee Plumbing Response
11/28/2023
Thank you for taking the time to share your review, Bechara. We value your feedback and were deeply sorry you had this experience. Your satisfaction is a top priority and we care very much about you and your home. Please contact us at your earliest convenience to discuss this further. We want to make sure we deliver the quality service you deserve.Bumble Bee Plumbing Response
12/18/2023
Dear ****************,We sincerely appreciate your candid feedback and would like to extend our heartfelt apologies for the unforeseen challenges that unfolded subsequent to the pipe break following our re-pipe replacement. This incident was truly an anomaly for us, and we deeply regret any inconvenience it caused.We want to address some specific points raised in your review. Firstly, ****, the owner, was on-site immediately and remained actively involved for several days, offering his assistance in every possible way. Providing his personal contact number underscored our commitment to addressing any concerns promptly. **** diligently followed up with you weekly, demonstrating our dedication to ensuring a smooth resolution.Moreover, we understand the impact of the situation on your personal belongings and the significant disruption it caused. We sincerely apologize for any distress caused and want to assure you that Bumble Bee has taken full responsibility for the damages. Our insurance has since compensated you for the incurred losses.Recognizing that your experience extended beyond inconvenience, we want to assure you that Bumble Bee is fully committed to making things right. ****, the owner, personally reached out to you after reading your review, eager to collaborate on a resolution. We are willing to go above and beyond to rectify the situation and demonstrate our unwavering dedication to customer satisfaction.Please don't hesitate to reach out at your earliest convenience so that we can further discuss and address any outstanding concerns. Your satisfaction is of the utmost importance to us, and we are committed to ensuring a positive resolution.Thank you for your understanding and patience.Warm regards,Bumble Bee PlumbingReview from Cy B
5 stars11/21/2023
My wife and I have been blessed today by ******** and Bumble Bee plumbing. He arrived promptly when he said he would and gave me a quote for the drain issues we were having. He resolved our issues, cleaned up after himself and made it a thoroughly pleasant encounter. I am pleased to give ******** the five star rating, he deserves it. Thanks very much BUMBLE BEE PLUMBING.Bumble Bee Plumbing Response
11/25/2023
We're absolutely thrilled by your generous five-star review, Cy! It was our pleasure to provide the timely and respectful service your family deserves for your home. Your kind words mean everything to us. Thank you for your support of Bumble Bee Plumbing, and we look forward to ensuring a pleasant experience every time you rely on our team!Review from Kathy S
5 stars11/16/2023
I called Bumble Bee Plumbing this week for a kitchen drain issue. They promptly sent **** out. He did give us all quotes and options upfront. He was professional, friendly and was able to fix the problem same day. Since we have an older home it was not an easy job but he was able to fix it. If I have plumbing issues I will call them again and definitely request ****. Thank you Bumble Bee Plumbing!Bumble Bee Plumbing Response
11/20/2023
We're thrilled by your fantastic review and recommendation, *****! Its rewarding to know that our friendly and professional same-day service on your kitchen drain made a positive impact on you. We guarantee to continue delivering this type of outstanding care every time you rely on Bumble Bee Plumbing. Thank you for trusting us with your home!Review from KATHY R
5 stars10/28/2023
I needed some exposed pipes insulated and I had 2 companies tell me to just leave my water dripping all night long if it's cold out. Not good advise during our drought! Bumble Bee got me a quote, and they got the job done right away. **** and ****** were very professional and explained everything to me with PICTURES as well! The after-pictures are amazing, I am going to have a worry-free winter this year! They also showed me how to read the new digital meters APS put in and how to check for leaks. So happy, would recommend them to everyone!Bumble Bee Plumbing Response
11/02/2023
We're so grateful for your amazing review and recommendation, *****! Knowing that our winterization service left you completely satisfied brings us joy. Thank you for your trust, and we look forward to providing exceptional care and support every time you rely on our Bumble Bee Plumbing team!
Customer Review Rating
Average of 63 Customer Reviews
Contact Information
4410 W Union Hills Dr # 7-141
Glendale, AZ 85308-1660
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