Customer ReviewsforCR Smiles Dental Center

Worst dental experience of my lifetime. Extremely unprofessional in all aspects. Doctor ** is very abrasive, confrontational and just rude. You are not treated as a patient more so like a lab rat or as an irate customer at best. ********** yelled, ********* and even blamed me for the experience that I had under his care. I have asked for my records on numerous occasions just to be ignored. The place is dirty, loud, unorganized and always in a shamble. The staff eat lunch at the front desk and in the same rooms that you are being treated in. They play loud rock music during the procedures which are being performed by students who lack the basic skills such as proper suturing and have zero bedside manner. I had 5 implants placed in one visit, only 2 took. When I asked to be reimbursed for the difference, I was told that the extra work done to fix the failures negated that cost. I do not see the correlation between them fixing their mistakes and me being reimbursed. When I mentioned taking this further and seeking legal action, I was quickly placed on the phone with Dr ** and he reassured me that he has better lawyers than I do, and he would see me in court in 4 years. I was not asking for the entire fee to be refunded just the difference. I can only hope that this will change some people's minds from going here and will somehow rekindle why Dr ** became a dentist in the first place. Was it to only make money or did you want to help people that are obviously in pain and suffering. You should be ashamed.

I have been going to CR Smiles for many years and have always been treated with respect, given full disclosure of treatment and costs. The hygienist is awesome, thorough and pleasant. I'm greeted with a smile and acknowledgement of who I am. I feel welcomed and cared for. I have always been fearful of dentists, or changing dentists, therefore, with the comfortable feeling I have with CR Smiles, I continue to go to them even though I have moved 3 hours away. Worth it!

A con. Watch out for "more money". I had issues...oh well. A retired friend..$$$$$$$...not long after "issues"....& still paying.Be careful.

I just completed my most recent cleaning. **** is my tech and shes amazing!! My mouth never feels better each time Im there! Its 28 miles one way for me to get there and worth every minute of the drive!!! Its been 2+ years now Ive gone here for treatments and mouth reconstruction and I could not be happier!! Thank you CR Smiles!!

After a year of enjoying my new teeth I went in to have them cleaned. They broke the housing on the denture and the post was damaged when they tried to fix it. I was informed if I wanted them sent to the lab to repair the damage they caused....I had to pay. I had paid $200 for them to be cleaned...not broken. Now they don't fit and are very painful. They were very rude and unprofessional. I would not recommend anyone to CR Smiles.

I was surprised by the cost. But needed 2 molars. They did the crowns too.They are high in price, but I feel I am getting a good job done..They use titanium implants, which is good so there wont be a reaction.I would recommend them..