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Find a Location

Gilbert Modern Dentistry and Orthodontics has 1 locations, listed below.

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    Business ProfileforGilbert Modern Dentistry and Orthodontics

    Orthodontist

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6466 S Higley Rd, Gilbert, AZ 85298
    BBB File Opened:
    7/6/2017
    Years in Business:
    11
    Business Started:
    3/11/2013
    Alternate Business Name
    • Gilbert Modern Dentistry
    Business Management
    • Ms. Chisty Sanchez, Manager
    Contact Information

    Principal

    • Ms. Chisty Sanchez, Manager

    Customer Contact

    • Ms. Chisty Sanchez, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/14/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I brought my daughter *********************** in to Gilbert Modern Dentistry for her 6 month teeth cleaning and ************ found a cavity on her molar. We then scheduled her filling which *********** performed. 6 months later we went in for her cleaning again which **************** found that the tooth with the filling had decay deep under the filling due to *********** not filling the cavity deep enough the first time. He then said because there was so much decay that he would need to crown the tooth. He gave me a discount of ****** but I still needed to pay appx ****** foe rhe crown. Which I was hesitant but I had to due to my daughter's tooth hurting. Since the crown she had been feeling pain. On another note the molar behind the crowned tooth had a partial root canal by ************* the endodontist in that same office. We had been waiting for the root to seal because she us so young it wasn't fully formed and had to wait for the full root canal. So we saw him fir that which he said she now is ready for a full root canal. He no longer works in that office and couldn't schedule an appt with him there. They said they would find an outside endodontist and that there would be a ****** holding fee for the appt. I called ***** Endodontist right away and got her in to check her back molar and the crowned molar due to her pain. They said the molar with the partial root canal was not ready for a full root canal because the root is not fully closed and that the tooth with the crown needs a root canal because the root is now dying. I called Gilbert Moden and asked them to refund me for the crown and to pay for the root canal due to ******************* mistake, they said they will not do that. I'm looking for reimbursement for the root canal, and the payment I made for the crown and service. I have an appointment for my daughter Nov 15th for a root canal at Asari Endodontist.
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