Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Threatened by physical violence by business owner. I parked to fill up my water jugs. Another vehicle was blocking the sign. A gentleman stopped and said I couldnt park there. I asked if there was a sign because I was parked up against circle k. He got aggressive and starting issuing profanities. I told him Im sorry this car and pointed to the car is blocking the sign. He said he didnt f*ing care. I asked if he owns that business and he said yes. I asked him how a business owner can speak to people this way without a grain of respect and he said are you coming at me. We can fight. I told him this is completely unacceptable behavior from the owner of a business. He started to walk towards me and I got in my car and left. This is extremely unprofessional and aggressive behavior of a business owner. Very confrontational, rude and completely unprofessional. I will never do business there. Ever.Business response
11/10/2022
I am sorry for the misunderstanding that we have had. The parking situation created by having a convenience store next to my business has often led to these types of occurrences. It was not my intention to become aggressive or disrespectful.
Sincerely,
*********************/Heaths Paint Center Inc.
Customer response
11/10/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2905 N 4th St
Flagstaff, AZ 86004-1809
Business hours
Today,8:30 AM - 5:00 PM
MMonday | 8:00 AM - 5:30 PM |
---|---|
TTuesday | 8:00 AM - 5:30 PM |
WWednesday | 8:00 AM - 5:30 PM |
ThThursday | 8:00 AM - 5:30 PM |
FFriday | 8:00 AM - 5:30 PM |
SaSaturday | 8:30 AM - 5:00 PM |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.