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Find a Location

Galina Fine Jewelers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGalina Fine Jewelers

    Jewelry Stores
    BBB accredited business

    Additional business information

    Additional Info:
    This business also provides services in Russian and Latvian.
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/25/2016

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers jewelry and watch repair services.

    Products & Services

    Engagement Ring and Wedding Bands, Tungsten Rings, Fine Diamond Jewelry, Gem Stone Jewelry, Silver Jewelry, Southwest Jewelry, Watches, Coins and Bullion

    Business Details

    Location of This Business
    1460 E State Route 89A Ste B, Cottonwood, AZ 86326-4503
    BBB File Opened:
    4/22/2016
    Years in Business:
    15
    Business Started:
    8/21/2008
    Business Incorporated:
    8/11/2008
    Accredited Since:
    4/25/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Solar Experiences LLC
    Business Management
    • Ms. Galina L Suvorova, Owner
    Contact Information

    Principal

    • Ms. Galina L Suvorova, Owner

    Customer Contact

    • Ms. Galina L Suvorova, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I emailed Galina in several attempts to ask them if they could recover the gold jewelry thst had been mixed together with the rest of my deceased grandmas jewelry. She collected and many things were marked and I tested s lot of it prior..They agreed.I send them an email so theyd get it first thing in the am snd had someone drop it off around Noone giving them full permission to do what they needed to test it.My friend shows up at noon and refers to sll of the emails. She gets s nasty look on her face dumped a bag and used a magnet carelessly thst picked up a small amount of the jewelry (1/10tg) and started talking to him like he is stupid and calling it cheap costume jewelry. He kept telling them to re fee to the emails but they were all dumb founded and had no comprehension for what an email is. He left the crate and when he returned with a bag he forgot the epeople said there was 1 single pioce on silver in it and made him take it back with the full box. When I received an email saying they didn't even hsve a chance to look at it I was livid because this companybsttaight up lied. I could tell when I got the box back that it had been thrown to the side and untouched besides the top bag which is missing a 1930s 14k gold watch. Everything was exactly how I had secured it originaly. I even offered to tip them good and sell it to them discounted. I had to go to the refinery and only after picking out less than half I walled away with over $12k after them losing my watch and costing me A LOT ON GAS. They don't answer emails or real them
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim M

    5 stars

    06/15/2023

    I Love this store and trust the owner here implicitly! Great products, service and trusted care of my fineries. New jewelry, repairs, gold, silver, coins, cigars, glass art, all exquisite. I highly value and recommend them! Best EVER! I even sold some unused jewelry for way more than I thought it was worth! Galina's is SPECTACULAR!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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