Customer ReviewsforEstrella Roofing LLC
19 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jeff P
5 stars01/22/2024
Estrella Roofing is an excellent roofing contractor. We had new roofing material installed a little over 2 years ago. Our contractor was impossible to get an original leak repaired or even call back after 5 or 6 calls.****, with Estrella, showed us the problem having to do a terrible job on all seams. Good material used, but poor installation. Im really fortunate to have the problem solved be resealing all the joints & all vent ****************** The first roofer also coated all the vents to a point that our hot water tank couldnt remain lite because of no venting. What a nightmare until we were able to hire someone that knows flat roofing. Estrelia also, on short notice, showed up on time & finished the job on schedule.Review from Patrick H
5 stars12/20/2023
I would highly recommend Estrella Roofing LLC.I had a repair to our roof done by another contractor about 8 months ago. My roof started to leak again from the same area after a storm this past November. Called previous contractor and for the last month kept getting the run around. We'll be there, we'll be there tomorrow to take a look, blah blah blah. After trying unsuccessfully for a month I had to do something before another big storm comes thru and causes more damage. I will say I am no roofer and can't be certain but I can only state the leak was in the same area. Previous contractor choose not to re-evaluate or communicate so here I am.So I called Estrella Roofing on 12/13 and **** came out on 12/15 to inspect the roof and also to give an estimate. **** was on time was very thorough and gave us a detailed estimate on what they would be doing and what the cost would be.The roofing crew showed up today 12/20 and got down to business. I was not at home while the repair was being completed. I got home later, took a look and could already see it was a more indepth and better repair than what was previously done by another contractor. **** emailed me a link to pictures of before, during and after the repair was completed. I'm no roofer but I can tell you the area that was repaired looks really good and the craftsmanship was top shelf. There was no mess left behind either which is another plus.I plan to have Estrella Roofing perform an annual inspection and perform repairs as necessary. Our roof is *************************************************** the near future.Can't say enough about ****************** and Estrella Roofing LLC in general. Give them a shout and you won't be disaappointed.P.S. This review did not allow me to post pictures. Hopefully Estrella Roofing can add them.Review from Mary W
5 stars12/06/2023
Contract was clear to understand workmanship was excellent professional, knowledgeable; workers were respectful of property job was completed on time workers cleaned area and mindful of Xmas decor on propertyI would recommend them for future jobsReview from Ken M
5 stars05/17/2023
If you are looking for a roofing company that is professional, knowledgeable, reasonably priced, and provide outstanding workmanship, look no further than Estrella Roofing! From the start of inspecting the roof, explaining what caused the damage, how to prevent it and making the roof last longer, has been a great experience! **** is not a salesman. He simply states what caused the issue and how to fix it long term with superior materials and workmanship. His crew were always on time, friendly, easy to work with and completed the project ahead of schedule! If roof work is needed again, we will not waste time calling other roofing companies...Estrella Roofing is our "guy"!Review from Margarita S
5 stars04/12/2023
If 10 stars were available, Estrella would get 10 stars from us. We had a back patio in great need for a new roof. We called several roofers for a bid and comparison of what they would do. The first one wanted to not only do the patio roof but the entire house because all the roof needed complete replacement. The second bidder did not even show up. Estrella Roofing came by to look at the property within 24 hrs. **** de ******************* not only gave us a bid but he actually inspected the entire roof taking pictures to show us damages. He explained thoroughly what needed to be done and how it would be repaired. His bid was quick and thorough and very reasonable. The work started shortly thereafter and we were astonished with Estrella's workers. They showed up on time, always were very neat and careful not to damage anything. Were excellent in getting off the debris from the roof and into the dump truck It was amazing to see the thoroughness of these workers. Really appreciate the great work they did. They certainly will be used by us in the future and recommend them 100%.Review from Ann M
5 stars02/17/2023
Estrella Roofing recently did an inspection and a small repair on my roof. They did a great job. They showed up to do the estimate and promptly sent the estimate when he said that they would. When I approved the repair they scheduled the repair right away. They repaired my roof, replaced all broken tiles and cleaned the valleys on the entire roof. Their prompt and friendly service will have me returning to them for all my roofing needs.Review from Robert W
5 stars01/12/2023
Estrella showed up on time, did a complete tear off and re-roof in 2 days, went out of their way to put extra protection at the joint between the re-roof and existing patio cover, and did a thorough cleanup. Everyone involved was pleasant and professional. I would use them again, and recommend them for their pride in a job well done.Estrella Roofing LLC Response
01/13/2023
Mr. ********* appreciate your comment over our service, we really appreciate that you hired us to take care your roofing project, we understand how important is for you and we complete your roof with all necessary steps to make sure you have good roof for long time, and happy new year.Respectfully ****************************.Review from Gary M.
5 stars10/22/2022
Sorry theres only five stars available. Recommended to anyone looking for quality. They replaced my shingle roof. Came quickly to give estimate. Delivered materials on schedule. Started on schedule and finished earlier than expected. Everyone extremely professional. Replaced damaged plywood in 3 spots and no extra charge because he included some plywood on his estimate. Other bids said would be extra. Cleaned up everything on the ground at end of each day. Was invoiced for total when complete.Review from Stacy D.
5 stars07/28/2022
Awesome!!! I give them a 10 plus. We had received roof damage from a storm. They came right out the day after, gave estimate, which **** was very impressive himself how he takes his business serious and he meant it. They came out within 4 days after we signed the agreement. The roof looks great! They not only fix the broken ones but they took off 3 rolls of tiles to replace the paper underneath to make sure it was not damaged. They do the job right the first time and guarantee for 5yrs. I'd definitely will be referring people to them, you can't go wrong!! Thank you Estrella Roofing!Review from Melissa M
5 stars07/19/2022
Wow. Simply wow!!! We started with **** and had a great experience there from the get go. Then we met the crew who redid our entire roof working from as early as they could until 4 and even 5pm on a couple days. These guys did an amazing job from beginning to end and I would recommend them to my own family and friends if anyone needed a roof repaired or redone. They all did a great job in communicating when they would be here and even sent us photos of any damage found that needed to be repaired. Then, when finished, **** stopped by to go over everything done and make sure any questions we had were answered. Again, we have worked with a couple different roofing companies over the years and this is the first one I've chosen to write a review for because they went above and beyond from beginning to end. Couldn't have been happier to have had them work on our roof.
Customer Review Rating
Average of 19 Customer Reviews
Contact Information
2622 N 115th Dr
Avondale, AZ 85392-5927
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.