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Complaint Details
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Initial Complaint
08/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I got my oil change on 8/3/23 ********** on *************************************************************************** to go on a road trip the next day. On 8/4/23 morning getting ready to take my kids to Cali I saw a huge oil leak stain on my driveway. My boyfriend check and the leak was from the oil change. When he check the oil dipstick the oil level was low and oil was very dark. So we came back to ********** to tell them what happened to our car and driveway. The guy in front didnt care about our leak problem. Tell the technician to clean the car frame and he said oil leak was from the car frame. Technician clean my car frame with a rag 5 minutes later tell me Im good to go. ********** dont care about my leak, driveway stain and my safety driving a car with oil leak that was cause by them. I took the car to another place. They told us ********** didnt change the oil and ********** damaged our plugin.Business response
08/09/2023
Hello! We are looking into this matter with the team at the store and the manager. We will get back to you as soon as possible.
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Contact Information
1615 N Dysart Rd
Avondale, AZ 85392-1209
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.