ComplaintsforCollege Hill Drug, Inc.
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Complaint Details
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Initial Complaint
04/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was referred to this business by Dr. ********** office at the St. *******'s Wound Care Clinic to get some compression socks to help with swelling in my legs. I was told that they would measure my foot and leg in order to ensure that I received the appropriate size socks. Upon arrival I was told that yes they would measure my foot to make sure I got the right size. The woman that I was referred to for measurements did not act like she wanted to be there and seemed annoyed about measuring my leg, but she measured it anyways. After taking the measurements she went over and, after a few minutes, picked out a pair and said that they were the size that I was needing. I am 5'10" tall and wear a size 10 1/2 shoe, but those socks were made for someone that is over 6' tall and wears about a size 12 shoe. When I asked about returning them I was told that the store had a no return, no refund policy with no exceptions. I spent around $40 on those socks that are worthless to me or anyone in my family.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.