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Find a Location

Royal Home Improvement has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Royal Home Improvement

      129 Cranberry Trl Royal, AR 71968-9806

      BBB Accredited Business
    • Royal Home Improvement

      PO Box 142 Royal, AR 71968-0142

      BBB Accredited Business

    Business ProfileforRoyal Home Improvement

    Siding Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.29/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/24/2012

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers siding, vinyl windows, gutters and attic insulation.

    Business Details

    This is a multi-location business.

    Find a Location

    Royal Home Improvement has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Royal Home Improvement

        129 Cranberry Trl Royal, AR 71968-9806

        BBB Accredited Business
      • Royal Home Improvement

        PO Box 142 Royal, AR 71968-0142

        BBB Accredited Business
      Headquarters
      129 Cranberry Trl, Royal, AR 71968-9806
      BBB File Opened:
      5/26/1998
      Years in Business:
      27
      Business Started:
      9/1/1996
      Date of New Ownership:
      3/14/2006
      Business Incorporated:
      2/7/2006
      Accredited Since:
      1/24/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Royal Windows & Siding
      • Yellow Rock Investments, LLC
      • Royal Home Improvement Specialists
      • Royal Windows & More
      Related Businesses
      Business Management
      • Mr. James "Tiger" Jordan, General Manager
      • Mr. Jim Draper, President
      Contact Information

      Principal

      • Mr. Jim Draper, President

      Customer Contact

      • Mr. James "Tiger" Jordan, General Manager
      • Mr. Jim Draper, President
      Additional Contact Information

      Fax Numbers

      • (501) 760-1915
        Primary Fax

      Phone Numbers

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/28/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      My contract was for a patio door and 2 front doors. Paid down payment of $1400 in July 2023. Was informed it would be 4 weeks for the doors to be in and installed. Called multiple times after the 4 week time frame. They ensured me they would be out soon. A technician finally showed up Sept 20, 2023. The patio door was installed. He would need to return to complete the external framing of the door. He has never returned. I have called the company multiple times since then to only get the run around of when they would return. It is now November 24, 2023 and no one has called back or come to complete the patio door. This has been very frustrating. I just want the patio door completed. And to cancel the other front doors that they NEVER installed.
      Read More

      Customer Reviews

      35 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karen R

      5 stars

      03/27/2024

      We are so happy with our windows. The installers were so efficient, nice to deal with & fast, cleaned up after, I can't say enough good things about this crew & Isaac is so nice to talk to. I highly recommend them.

      Local BBB

      BBB Serving Arkansas

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