ComplaintsforWorkout Anytime
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Complaint Details
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Initial Complaint
05/13/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have an account with Workout Anytime with a past due balance. When I was provided my membership I was only given a card. The Gym rep took my personal information, told me I would be billed monthly, and I can cancel at anytime. I wasn't aware of all the details of this membership plan that I would be billed if I stopped paying. There wasn't any documents given too me that told me so I could notice. I did not cancel my membership but I did cancel the card I put on file. I have been billed 152.50 for months I never went to the gym. This card has still been active and I don't use it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.