ComplaintsforL & L Pools, Inc.
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Complaint Details
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Initial Complaint
05/10/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On or around May 8th of this year L & L pools was hired to do repairs on my pool. The repairs removal of concrete removal and replacing of a liner, replacing steps , during the repair phase a 50g trackhoe was brought in to remove concrete. The aluminum siding of my pool was severely damaged. Beyond repair there was no support system to stabilize the walls while concrete around the pool was being removed. They also left exposed hot wires around my pool torn up the sprinkler system and color wheel plus Plumbing, ladder and fencing. Delaine Lowry owner of the tool company will not come out and inspect the damage done by his workers he claims its the age of the pool without seeing damages. When trying to resolve the issue he wanted more money because he States from pictures it's not fixable. He stated he is walking away and is done and will not help resolve this issue unless he's paid an additional $8,000 due to the damages his crew created.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.