32 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from T S
1 star02/27/2024
As I had used Dixie Electric and plumbing for an extensive project at my mothers house, I called them to replace three outside FAUCET HEADS at my home. After a very BRIEF "review" of the proposal (did not receive a written copy), I allowed the work to proceed. At that time I did not understand that I would be charged $377 PER FAUCET and $282 FOR EACH TWO CUT OUTS (6"x6" AND 4"X6") OF MY SIDING - other charges, including a monthly service fee brought the total to $1808.70. Yes, this was a one-and-a-half-hour job totaling ONE THOUSAND EIGHT HUNDRED AND EIGHT DOLLARS AND seventy cents. When I contacted the office to verify the charges, I was told that the "estimate" was not an "estimate" but the actual bill that was charged AND that the charges were "consistent with standard fees". The actual work performed per other places I have now contacted should have been $50 per faucet (includes the cost of all materials) and a $160/hour plumber charge. Unless you have a large project, I would NOT RECOMMEND this company.
Dixie Electric, Plumbing & Air Response
02/29/2024
Thank you for reaching out. We appreciate all of your feedback, but something doesn't seem right. Prior to any work being performed, options for repairs with pricing were presented and approved with your signature. In addition, the job invoice was also presented, approved, and paid in full at the time of service.Review from Kenneth H
5 stars10/30/2023
Excellent and professional service with extremely knowledgeable technician. **** was excellent.Dixie Electric, Plumbing & Air Response
10/31/2023
We can't thank you enough for your kind review of Dixie Electric, Plumbing & Air and specifically our beloved technician, ****. We always strive for 100% satisfaction with each of our customers and it's nice to know that **** helped us meet that expectation. If there's anything else we can do for you, please don't hesitate to reach out. Take care.Review from Eleanor J
4 stars10/06/2023
The technician was professional and helpful in explaining everything. He did a wonderful job.Review from Tetesa N
5 stars07/19/2023
The electrician was prompt and thorough. He presented options and solutions. Very professional and courteous.Dixie Electric, Plumbing & Air Response
07/21/2023
Thank you for your kind words. Dixie Electric, Plumbing & Air we greatly appreciates you.Review from Diahnne T
5 stars12/13/2022
**** from Dixie Electric offered excellency in customer service. He was professional, courteous and friendly, too.Review from Raji G
5 stars11/15/2022
Dixie plumbing was great. Hollis is the best. Professional, knowledgeable, great customer service!Review from EM T
5 stars11/01/2022
Dixie Electric did a wonderful plumbing job. Joe went the extra mile and completed our job successful .Review from Virginia H
5 stars10/13/2022
Did a great job putting up smoke detectors, very fast and efficient.Review from Bill J
5 stars10/11/2022
The job is well done putting up the lights and checking out the security panels all went wellReview from Kathi N
5 stars10/10/2022
As a loyal Dixie customer- I am never disappointed in the service. Always a pleasure!
Customer Review Rating
Average of 32 Customer Reviews
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