Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tennessee Valley Property Management, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTennessee Valley Property Management, LLC

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/25/2019

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Tennessee Valley Property Management, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      New Market, AL 35761-9436
      BBB File Opened:
      2/29/2016
      Years in Business:
      8
      Business Started:
      7/17/2015
      Accredited Since:
      9/25/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 000116071 for this business, issued by Alabama Real Estate Commission. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Alabama Real Estate Commission

      1201 Carmicheal Way

      Montgomery AL 36106

      (334) 242-5544

      https://www.arec.alabama.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Maxine Taft, Manager
      Contact Information

      Principal

      • Ms. Maxine Taft, Manager

      Customer Contact

      • Ms. Maxine Taft, Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I live in ***********************. I've sent in 4 maintenance requests for my AC to get repaired. Four. They've acknowledged receiving each request, and I even went by the office and was told the AC technician would get to it when he is available. That was late July. I am being ignored on purpose after 4 requests and a visit. No reason other than that.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nathan G

      1 star

      01/07/2024

      I went to get my keys and came back to get in the unit just to find out I had the wrong keys, I called several times and emailed them with no return calls for 2 days. Went back to get another key. Went and got all my belongings to get to the unit and that key does t work either juat got lucky and someone left the back door unlocked. I had to unload the **Haul cause I didnt have no where else to put my stuff. Now I have to leave my stuff unsecured. Once inside we find that the floors need swept and mopped. The trash on the patio was put in a small trash can and left along with 2 paint cans. There is a leak where the fridge was which is leaking into the kitchen floor where i am having to use towels to try keep it from running all over the floor. The heat dont work and its 30 degrees at night. There is dust an inch deep on the ceiling fan. There are roaches crawling on the wall, in the cabinets and elsewhere. Needs to be sprayed. I cant dry my clothes cause there is no lint line it is destroyed. The carpet is so bad that the carpet cleaning man wouldnt even try called **** and left a message saying this is the worst he ever seen and recommended it be placed. This unit was not ready to be leased out. It is disgusting and nasty. No one in the office ever calls back or responds to emails. There needs to be an after hours and weekend emergency number for maintenance for when the heat goes out or a leak. I am having to stay else where cause its cold, nasty and freaking roaches. If its going to be weeks to be fixed then I recommend higher more maintenance people. I have already paid $1900 which includes my security deposit and January rent and I cant even stay in this unit. I am guessing come Monday I will have to call and try to see when I can get a dang key and the issues fixed. I will come back and update my review if these matters are handled in a timely manner, so we shall see if this nightmare gets any better

      Local BBB

      BBB serving North Alabama

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.