Business ProfileforThe Weave Zone

Bad business I order hair two weeks ago from there online website since the hsv store front is closed. I added 30 dollars shipping so my hair would be here in two days. I gave it a week then wrote them on Instagram and email. No one ever responded to my email. Lucky someone wrote me back on Instagram tho to only tell me that it had been "flagged for fraud" according to them. I called my bank they said everything was fine on their end. Weavezone Instagram said it would be shipped next day but here I am another week later with no tracking number or anything! This is the most unprofessional company I've ever bought anything from! You can't call anyone to check on your money your spending that insane. I wouldn't order anything from this people if my life depended on it !! Worst experience EVER !

Hi, as stated, your order was flagged for fraud and required further verification and analysis.

Typically, when orders are flagged for fraud it's because a person has a history of filing fraudulent transactions and making false claims.

Additionally, as stated on our website, via email, and via Instagram, when an order is FLAGGED FOR FRAUD, we have to internally review it and there's a waiting period before we can ship the order. Also, as stated via email, on your receipt and on Instagram, your order has been shipped.

USPS updates can take 24-48 hours to appear. I've just double checked the tracking number that was provided for you and it shows that the item has moved and it also shows your delivery date.

Our team is committed to the highest levels of efficiency which is why we have a detailed shipping policy located on our website which is also included on your receipt and again in the follow up email.

We appreciate your feedback and are glad to know that our team is working in accordance to the established policies written on our website.