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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/14/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I did my taxes with this company and received a letter from the *** stating that my state had not been filed. I've contacted them multiple times and left plenty of messages to resolve this issue. They have not given me any update.Business response
07/13/2023
7-13-2023 Mr. ********************** called BBB to say, the tax preparer she used hasn't been back in the office but he will oversee this and make sure the state form gets filed. He would also like a copy of the letter from the State. via phone with ************/BBBCustomer response
07/13/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.