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ComplaintsforSmith Affordable Concrete
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Complaint Details
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Initial Complaint
07/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired Smith Affordable Concrete to pour & finish a patio slab, price agreed upon, he completed the slab, when it rained a few days after completion, it was holding water. Contacted him (numerous attempts), he came, saw/admitted there is a problem said could fix, returned 2-3 wks later, put a "patch" which did not fix, merely displaced the water some. Contacted him again (numerous attempts before finally speaking to him) and he said he would have to pour additional concrete to give it the proper slant to completely displace the water so that it doesn't pool back towards the house. It has now been over 3 wks of empty promises as to when he would be here to fix. Calls go to vm, he periodically will turn the phone off, will not return calls for sometimes up to a wk, then says he'll be here "X" day, no show, no call, no answer-calls go to vm. Latest conversation was 7/26/21 when he stated a concrete truck that would be here 7/29/21 at 8a. No show/no call/no answer-calls go to vm.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.