About
Important information
- Additional Info:Consumers should take into consideration the company's size in relation to its complaint volume. BBB has determined that the complaints received against Bass Pro Shops are normal for its industry and the company has been responsive to all concerns brought to its attention.
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 2/1/1984
Years in Business: 52
Products and Services
Fishing Equipment: Rods, reels, tackle, and accessories for freshwater, saltwater, and fly fishing.
Hunting Gear: Firearms, ammunition, optics, and apparel for various game types.
Boating Supplies: Marine electronics, trolling motors, outboard engines, and boat accessories.
Camping Equipment: Tents, sleeping bags, cooking gear, and outdoor furniture.
Outdoor Apparel: Clothing and footwear for men, women, and children suited for outdoor conditions.
Firearm Services: Sales of rifles, shotguns, and handguns, along with safes and storage solutions.
Product Customization: Logo embroidery and printing for business and personal use.
Photos and Videos
Business Details
- BBB File Opened:
- 2/1/1984
- Business Started:
- 3/1/1973
- Business Started Locally:
- 3/1/1973
- Business Incorporated:
- 3/14/1973
- Type of Entity:
- Corporation
- Alternate Names:
- Cabela's
- American Sportsman Holdings Co.
- Cabela's, LLC
- Bass Pro Outdoor World LLC
- Bass Pro Direct LLC
- Business Management:
- Johnny Morris, President
- Trish Wolfe, Complaint Specialist
- Katie Mitchell, Communications Coordinator
- Tricia Cusic, Complaint Specialist
- Number of Employees:
- 3000
Additional Contact Information
- Principal Contacts
- Johnny Morris, President
- Customer Contacts
- Trish Wolfe, Complaint Specialist
- Leslie Rice, Assistant Executive Director
- Additional Phone Numbers
- Other Phone: (636) 688-2500
- Other Phone: (636) 949-2772
- Other Phone: (417) 873-5813
- Other Phone: (800) 227-7776
- Other Phone: (417) 873-5064
- Other Phone: (573) 886-7100
- Other Phone: (417) 243-5200
- Other Phone: (417) 887-7334
- Other Phone: (315) 258-2700
Additional Information
Latest Reviews
Nick W
"I submitted online order on 11/24/25 for in store pickup of 2 items. Before placing the order, I called the local Huntsville store to ensure they had my items in stock." ... Read full review
Darrell B
"November 28 2025 I went to this location to purchase an offshore fishing reel for an upcoming fishing trip. I was directed to the service desk because they didnt have the reel I wanted." ... Read full review
Jeff M
"Yesterday, November 25th, I saw an ad in Cabelas Black Friday Sale flyer that showed 3 types of Hornady, metal cabinets on sale. Available in Ammo cabinet, 10 gun cabinet and 18 gun models." ... Read full review
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