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Find a Location

C & L Services has 1 locations, listed below.

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    Business ProfileforC & L Services

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/15/2013

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    C & L Services provides residential and commercial HVAC and furnace sales, repairs, maintenance and replacement services. 

    Business Details

    Location of This Business
    1903 Whitehall Rd, Anderson, SC 29625-5131
    BBB File Opened:
    10/11/2004
    Years in Business:
    24
    Business Started:
    7/20/1999
    Business Incorporated:
    3/30/2007
    Accredited Since:
    1/15/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • C&L Services HVAC & Electrical
    • Whitfield Services, Inc.
    Business Management
    • Mr. Carl Whitfield, Owner
    • Mr. Wayne Whitfield, General Manager
    • Mrs. Liz Whitfield, Office Manager
    Contact Information

    Principal

    • Mr. Carl Whitfield, Owner

    Customer Contact

    • Mr. Carl Whitfield, Owner
    Additional Contact Information

    Fax Numbers

    • (864) 964-8484
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    C&L Services installed an air conditioning system at my home in the total amount of $7,221 on June 16, 2023. I notified them on June 30, 2023 that the system may not be functioning properly because the outside unit was pouring water and saturating the ground surrounding it. I was told this was probably normal due to the heat and thus no one came out to check the system. On the following Monday July 3, 2023 I noticed a wet spot on my ceiling, called the company to inform them and they insisted it was probably a plumbing issue and no one from the company attempted to come out at this time either. It was not a plumbing issue as *** ****** came out and found that a pipe from the air conditioning system from when the system was installed had not been properly put back together or had been knocked out of place by one of the technicians. C&L Services was immediately notified of this. This pipe leaked into a bedroom and livingroom wall saturating the floor underneath both and causing damage to the crown molding. This has now led to mold developing on the crown molding in the bedroom and it both of the walls of my home and C&L Services have not attempted to rectify their mistake thus causing me and my children to still be in a home that has mold in the walls that was not there before they installed the air conditioning system. This has also caused my family to not be able to use 1 of the 3 bedrooms in our home at this time.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan C

    5 stars

    10/01/2023

    We have used C&L Services for years & they have always done a good job for us at a fair price. They recently replaced our old heat pump & did a good job.

    C & L Services Response

    10/02/2023

    Mrs. ********, Thanks so much for your kinds words and also for being a longtime customer of ours! We strive very hard to meet or exceed expectations every time we come out to some ones house whether it be for a service call or system replacement. Its people like you who have made our success as a local business sustained for going on 25 years! God Bless!

    Local BBB

    BBB of Upstate South Carolina

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