Business ProfileforColton RV, LLC

Multiple dates, was at this business 7 times between August 8 and Oct 19 trying to get my issues resolved without success. I also stopped by with rv 6 weeks before August appt so they could look at rv and make sure proper parts were ordered for repairs. When I dropped off rv August 8 2023 I also gave them list of items to be done. 1 change oil. They said they did it and charged me for it 2 new york state inspection. I did not know they did not fo this until park ranger approached me and told me my inspection was about to expire. I had to leave my trip early and lose my campsite fees to come back and get inspection done. 3 change awning lights to blue not done as they never ordered lights 4 awning cover for front of awning, not done. They said part had to be ordered, said no one followed through after I stopped by in June so parts could be ordered 5 change awning to full slant. Not done but they charged me $99 for doing it. Eventually removed that charge and I found out this was a 60 second job just pulling pin out of hole and moving it to a different hole a few inches away 6 move valve for fresh water tank from bottom of compartment to top. This was done and outstanding work. Very happy with this. 7 replace seal in toilet, won't hold water. I was charged for this but not only does toilet not hold water but it now leaks between bottom of toilet and floor. This is still not fixed today even after 7 trips. They usually left a muddy mess inside rv. They always said they did a courtesy wash but never did. I was actually told they have problems with customers who did not buy rv from them. It seemed like they were implying it was my fault work was charged for but nit done or done so poorly it made the problem worse. I am most unhappy because toilet is now worse and not repaired I went to rv show a few weeks ago at fairground and was told they would get rv with their dealer plates being as I have reduced insurance for winter and can't take it on road. They would fix problems