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Find a Location

Wagner Built Construction has 1 locations, listed below.

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    Business ProfileforWagner Built Construction

    General Contractor

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Attorney General James and Acting State Police Superintendent Nigrelli Announce Indictment of Contractor for Defrauding Western New York Homeowners

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.

    May 3, 2023, BUFFALO – New York Attorney General Letitia James and Acting State Police Superintendent Steven Nigrelli announced the arrest and arraignment of Nathaniel Wagner, 40, of Newfane, NY, for allegedly operating a contractor fraud scheme against homeowners in Western New York. The 15-count indictment, unsealed in Niagara County Court before Judge Caroline Wojtaszek, charges Wagner with stealing more than $230,000 in deposit monies from more than a dozen homeowners that were intended for home improvement projects.

    The charges are the result of a joint investigation by the Office of the Attorney General’s (OAG) Criminal Enforcement and Financial Crimes Bureau (CEFC) and the New York State Police (NYSP). The investigation began in the spring of 2022 when OAG and NYSP received numerous complaints from New York homeowners. As set forth in the indictment, Wagner is charged with stealing more than $230,000 from more than a dozen Western New York homeowners between December 2019 and July 2022. During that time, Wagner allegedly advertised his services on Facebook under his business, Wagner Built Construction, by offering to build and install barns, garages, and decks.  

    Wagner allegedly solicited large amounts of deposit funds upfront for home improvement work, but then he never performed the work, failed to deliver materials he claimed to have purchased with the deposits, and refused to issue refunds to homeowners. In one situation, when a homeowner became suspicious after his constant delays and excuses, Wagner allegedly went as far as creating fraudulent invoices to show fake purchases from a reputable business to conceal his crime. Wagner also attempted to calm upset customers by delivering minimal materials, which were oftentimes unusable, incorrect, and damaged goods, to their homes, but he never returned to their homes to start construction work.  

    An audit conducted by OAG revealed that instead of using homeowners’ money to purchase materials or perform home improvements, Wagner used the money for personal expenses, including large cash withdrawals, vehicle repairs, child support, personal investments, and even payments to family members. He was arraigned and charged with 12 counts of Grand Larceny in the Third Degree (a Class D felony), two counts of Grand Larceny in the Second Degree (a Class E felony), and one count of Scheme to Defraud in the First Degree (a Class E felony).  

    Any homeowner who believes they were impacted by this scheme and want to file a complaint against Wagner are encouraged to contact OAG at [email protected]

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Kitchen & bath remodeling

    Pole barns

    Construction and remodeling services

    General contracting

    Decks

    Windows & doors

    Garages

    Home improvements

    Additions

    Siding

    Sun rooms

    Business Details

    Location of This Business
    6394 Rounds Rd, Newfane, NY 14108-9771
    BBB File Opened:
    12/16/2014
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Started Locally:
    1/1/2002
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Nathaniel Wagner, Owner
    Contact Information

    Principal

    • Mr. Nathaniel Wagner, Owner

    Customer Contact

    • Mr. Nathaniel Wagner, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    The contract was signed and $3000 deposit was given. The work was to be done in 2 weeks. The work has not been done, he will not answer my calls or return texts at this time.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    eric b

    1 star

    11/29/2022

    Wagner Built Construction was hired in June 2022 to renovate my lake room. I signed a proposal that specifically designated $6100 for the purchase of 3 insulated storm windows, sliding glass door, entry door, gutter, lumber for framing, and other supplies. I was informed by Mr. Wagner that he would need another $1000 to cover costs of all materials. In good faith, and according to revised proposal, I paid a total of $7100 by checks which were cashed by Mr. Wagner. On 6 September 2022, commencement date, he delivered an estimated $200 of lumber and wanted to begin demolition. I told him no demolition until all of the materials I paid for were delivered to my home. Mr. Wagner was advised in September that he may begin demolition and commence construction upon delivery of all materials I have paid for. Mr. Wagner has since refused to deliver any materials I paid for. I sued Mr. Wagner and Wagner Built construction with a court hearing date of Dec 01, 2022.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

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