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Find a Location

Drone Works has 1 locations, listed below.

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    Business ProfileforDrone Works

    Robots

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business sells drones to police agencies and private consumers.

    Business Details

    Location of This Business
    3616 Carman Rd, Binghamton, NY 13903-6025
    BBB File Opened:
    12/17/2014
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Started Locally:
    1/1/2013
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Zachary Davis, Owner
    Contact Information

    Principal

    • Mr. Zachary Davis, Owner

    Customer Contact

    • Mr. Zachary Davis, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I've made purchase on April 18th of an drone ***** *** ** **** **** ** ****** Bundle and 2 charging hubs ***** *** ** Series Multi-Battery Charging Hub. But prior to make an order I've called a business and specifically asked them do you have them in stock. The answer was - yes, we currently have hundreds of them in stock. So I proceed with an order, and as time passed I've called couple of times to check up on order and each time a person that answered tried to play victim as to why I'm calling to check up on an order and always lied about when the order will be shipped etc. To be clear - First they told me, they have hundreds of them in stock. - Second time they were awaiting on an order from manufacturer with hundreds of them supposedly should've came a week ago (which obviously didn't happen) - Third time I called to check up - person was like yeah yeah I will have drone on Monday May 2nd and ship it right away to you. ( Guess what he did, just created a shipping label that sits with same info - "Shipment information sent to *****" - for 3 days now) - Now I'm calling and they do not pick up their phone. I'm totally fed up with them and their attitude to their clients. Also i got only "shipment info" about drone, the charging hubs - have not been updated nor told me as to when these will be shipped. Sharing this story so that nobody will fall into their hands and since these drones are not cheap, people might save some money and find them cheaper elsewhere.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Phil T

    1 star

    01/15/2024

    This company should not be allowed to operate. I ordered a new controller which showed in-stock by there website. They were happy to take the $1,266.53 on 9/6/2023 right away. To date 1/15/2024 I have not received or gotten much of an update for an order placed on 9/6/2023. Thankfully this isn't my main source of income. The lack of communication from them is concerning. When I call, I get the usual "customs has not released them". Last time I called they said they were released, and that was a month ago. The one time I called, I got some attitude from Mark which is not acceptable. **** *******

    Local BBB

    BBB of Upstate New York

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