20 Customer Reviews
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Review from Peter R
5 stars07/13/2024
I had a ******** 36,000 BTU Split-type Heater/Air Conditioner installed by **** ******* and an electrician. They did an awesome job. Both were very professional and knowledgeable. The installation also included electrical wiring from the fuse box to the unit, along with electric wire guard covers. The unit worked perfectly by the time they were done. I was also very surprised that they cleaned up the entire area and removed all of the trash and large boxes that came with the inside and outside unit. Highly recommended!
Simons Heating and Cooling, Inc. Response
07/15/2024
Hello, *****. Thank you very much for the excellent feedback and positive review of our company and technicians. We are thrilled to hear that you are satisfied with both, your new mini split system, and our workmanship!Review from Katharyn W
5 stars06/17/2024
We called Simon's Heating and Cooling to ask a question about an air conditioner unit for the window. Within a few minutes we purchased what we wanted and within a 1/2 hr.. the unit was installed.l The guy who installed it was informative and pleasant and polite. We are more than grateful that it took no time at all and we had it installed. With the upcoming heat wave ,, we will be comfortably cool , and grateful.Simons Heating and Cooling, Inc. Response
08/19/2024
Thanks so much for sharing your experience with our company, ********! Glad we could help :-)Review from Kevin B
5 stars05/21/2024
Excellent service and professional staff, they get right on your request I highly recommend this companyReview from Dennis W
5 stars04/26/2024
Ken C**** did a fine job servicing my Generac in a timely manner.Review from Ralph B
5 stars02/27/2024
Our Furnace died on the coldest weekend of this January (wind and single digit temps). Cameron came to try to get us heat Friday night but the master circuit board could not be resuscitated and would not allow either the furnace or heat pump to work. He worked on it till 11pm and then rounded up space heaters to keep the house from freezing. He and Don worked thru the weekend to make sure we had a furnace available and a team to put it in on Monday. The install team did an outstanding job of getting the new furnace in and working with our heat pump and we had heat by dinner. Simons has always been great to us and they all went the extra mile. Would and have recommended them to friends! Great Local Company!Simons Heating and Cooling, Inc. Response
03/18/2024
Thank you very much, *****! We are happy to hear that everyone worked together and did a good job getting things all straightened out for you. Thanks for being a great, long-time customers of ours! We appreciate your business and your feedback. Take care!Review from Patrick E
5 stars02/03/2024
had my oil furnace checked by another service company because it kept stopping intermittently and couldn't depend on it. they checked it and said it needed replacing. was told to fix it would cost almost as much to put in a new one. got ahold of Simons Heating and Cooling. the tech who worked on it was Ken C. he came and checked it and put on some new parts and did a good cleaning and adjusted a few things that other furnace guys had not done properly. he came on a tuesday and this is sunday and the furnace is operating perfectly. no problems. excellent job. very happy.Simons Heating and Cooling, Inc. Response
03/18/2024
That's great! Ken is a very good, thorough technician. We are happy to hear that he was able to get things up and running for you! We very much appreciate you taking the time to leave this review of our company and staff.Review from Marion W
5 stars10/20/2023
John started things with a visit to evaluate my needs for a heat pump system in my home. Jacob and Mike started the installation of a heat pump + Mini-splits, and had a couple others helping with the heat pump power and finishing the next day. Two days, and I have a great system for heating AND cooling my home. Everyone were professional and courteous, and clearly competent. Thanks you, all.Review from Jane C M
5 stars08/01/2023
From talking to Tammy in the office to dealing with Zach and Don, this business should be cloned and their customer service and execution is amazing I feel fortunate to be an annual maintenance customer and based on their professionalism in the installation of a hybrid hot water heater I’m now considering having them do additional work. So happy I’m their customer!Simons Heating and Cooling, Inc. Response
08/18/2023
We are thankful to have you as a customer! We greatly appreciate you sharing these details with us, and with the public, and for leaving us such a positive review. Your feedback and business mean a lot to us! Thanks again :-)Review from Larry L
5 stars07/31/2023
Simons recently installed a new high efficiency boiler system in our home. They showed up on time each day and worked well together. They answered any questions that I had. Ryan and Tom are great guys, and the girls at the office are also very nice and helpful. l would highly recommend them to anyone.Simons Heating and Cooling, Inc. Response
08/18/2023
Great news, thank you for sharing! We are always pleased to hear when our customers are happy with our work in the field and in our office. We hope that you are loving your new boiler system, too!Review from Katharyn W
5 stars05/31/2023
I was recommended to call Simon's Cooling and Heating to have a window air conditioner unit, cleaned and installed, Zack was very professional, friendly and informative about what he was doing. We were more than pleased by the fact that we were serviced before all of the upcoming humidity and high heat that is starting tomorrow. Thank you Tammy for fitting us in. We highly recommend Simon's to anyone needed this service.Simons Heating and Cooling, Inc. Response
08/18/2023
Thank you!!! We are pleased to hear that we were able to help you out just in time for the summer heat!
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