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Find a Location

DELLA Automotive, Inc has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DELLA Automotive, Inc

      313 Quaker Rd Queensbury, NY 12804-1555

      BBB Accredited Business
    • DELLA Automotive, Inc

      293 Quaker Rd Queensbury, NY 12804-1729

      BBB Accredited Business
    • DELLA Automotive, Inc

      PO Box 4808 Queensbury, NY 12804

      BBB Accredited Business
    • DELLA Automotive, Inc

      702 State Route 3 Plattsburgh, NY 12901-7431

      BBB Accredited Business
    • DELLA Automotive, Inc

      32 Della Dr Plattsburgh, NY 12901-7502

      BBB Accredited Business

    Business ProfileforDELLA Automotive, Inc

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/19/2016

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    DELLA Automotive, Inc has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DELLA Automotive, Inc

        313 Quaker Rd Queensbury, NY 12804-1555

        BBB Accredited Business
      • DELLA Automotive, Inc

        293 Quaker Rd Queensbury, NY 12804-1729

        BBB Accredited Business
      • DELLA Automotive, Inc

        PO Box 4808 Queensbury, NY 12804

        BBB Accredited Business
      • DELLA Automotive, Inc

        702 State Route 3 Plattsburgh, NY 12901-7431

        BBB Accredited Business
      • DELLA Automotive, Inc

        32 Della Dr Plattsburgh, NY 12901-7502

        BBB Accredited Business
      Location of This Business
      313 Quaker Rd, Queensbury, NY 12804-1555
      BBB File Opened:
      11/3/2003
      Years in Business:
      41
      Business Started:
      1/1/1983
      Business Started Locally:
      1/1/1983
      Business Incorporated:
      9/3/1986
      Accredited Since:
      8/19/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • DELLA Honda Plattsburgh
      • Della Mitsubishi
      • Della Motorsports
      • Della Toyota
      • Auto Trends
      • D'ELLA Buick GMC Cadillac Inc.
      • Christopher Chevrolet
      • Della Mazda
      • Della Kia
      • Della Suburau
      • Della Chevrolet
      Business Management
      • Mr. Anthony Della Bella, COO
      • Mr. Ernie Galarza, Manager
      Contact Information

      Customer Contact

      • Mr. Anthony Della Bella, COO
      • Mr. Ernie Galarza, Manager
      Additional Contact Information

      Fax Numbers

      • (518) 745-0248
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/21/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      In early July, 2023 I purchased a 2023 ***** **** from Della Honda of Plattsburg. I was required to pay for clerical services I could have performed myself but they would not allow. One of those services was the creation of a valid, accurate vehicle title. It is now six months later and they have fail to provide the service I paid for. I have spoken with them numerous times, I have also contacted ***** Customer Service as well. Customer Service apologized but gave no indication I would ever receive the title. My loan servicer has the right to raise my interest rate if they are not provided the vehicle title. I have kept them aware of the situation and they have so far been patient. Indeed they have even had direct contact with Della without resolution.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donald T

      1 star

      09/25/2023

      I want to start this review by addressing the good, the salesman at Della ********** was excellent especially for being the only one at the dealership at the time and all of the employees have been friendly. however that's about all that has been good at this location. I had to wait almost two weeks to purchase the car (used 2017 **** *****) because it hadn't been through the shop yet by the time they listed it for sale and I agreed to purchase it. after purchasing it while driving home from the dealership the low coolant lamp came on and when parked I could smell coolant and saw some dripping from underneath. I purchased this car on August 23rd and it is now September 25th and it is still down in the shop being worked on for the same coolant leak. so I have been without the vehicle since I purchased it a month ago. Because it is an "Exotic" vehicle they needed to outsource to have the work done properly according to service and the tech working on it was out last week sick. I contacted them today and was told it should be done this week but I've been told that before so hopefully it is. I'm sure that if you buy a new or used ********** the experience might be better but if you buy a used European car like the dozens they sell, good luck.

      Local BBB

      BBB of Upstate New York

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