249 Customer Reviews
Review from Nicky X
5 stars09/20/2024
I had a crisis of pipes spraying water in my sump pump room & was very panicked. The service connected me right away to Dave a master plumber who took his time to calm me and reassure me that he could fix all the necessary things. He couldn’t come right away because it was late night but he said he will call in the morning tomorrow to see if he can come then.Review from Ed M
5 stars09/19/2024
Rich Moss is always an exceptional and knowledgeable service representative.Review from David D
5 stars09/17/2024
Shawn, our technician, did a wonderful job cleaning our ducts. Highly recommended.Review from Chris S
5 stars09/14/2024
Anita C***** provided an excellent experience. She educated us on our options for a Home Generator and found the right one for us. Anita was extremly professional. If she is any reflection of Zenner & Ritter entire company we're in good hands. Bravo! ***** ***** Clarence, NYReview from RONALD R
5 stars09/06/2024
THE SERVICE MAN, PJ, WAS OUTSTANDING. HE EXPLAINED WHAT HE WAS GOING TO DO AND PROVIDED SERVICE THAT WAS EXCEPTIONAL HIS MANNER WAS PROFESSIONAL AND VERY THOROUGH. WE PURCHASED A PROTECTION PLAN AFTER HIS EXPLANATION OF ITS BENEFITS!Review from Donna W
5 stars08/29/2024
Very friendly, thorough, explained everything. Was very professional. Thank youReview from Connie S
5 stars08/28/2024
I love this company. Thank you for always sending your friendliest and your best technician.Review from Judith K
5 stars08/28/2024
Andrei and Dominik from Zenner & Ritter did the annual checkup on my Generac generator this morning. They are both very nice, honest, courteous young men. Dominik was very knowledgeable about the work they did and whatever else needs to be done. I highly recommend them.Review from Sue F
5 stars08/27/2024
We use Zenner and Ritter for all of the mechanical support in our home. They are quick to respond, knowledgeable, fast and explain everything they are doing and exactly what it will cost. They give us peace of mind that when anything isn’t performing as it should, they will have the tools, parts and expertise to get us back on track.Review from Sean M
5 stars08/26/2024
Took care of me prompfly, professionally and perfectly. Problem solved quickly and well. No complaints.
Customer Review Rating
Average of 249 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.