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Find a Location

Wegmans Food Markets, Inc. has 90 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wegmans Food Markets, Inc.

      PO Box 30844 Corporate Office Rochester, NY 14603-0844

    • Wegmans Food Markets, Inc.

      601 Amherst St Buffalo, NY 14207

    • Wegmans Food Markets, Inc.

      1 Loop Rd Auburn, NY 13021

    • Wegmans Food Markets, Inc.

      745 Calkins Road Rochester, NY 14623

    • Wegmans Food Markets, Inc.

      345 Eastern Boulevard Canandaigua, NY 14424

    Business ProfileforWegmans Food Markets, Inc.

    Grocery Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.56/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    55 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Wegmans is a privately held supermarket chain, headquartered in Rochester, New York. They feature meats, groceries, dairy products, organic foods and baked goods.

    Business Details

    This is a multi-location business.

    Find a Location

    Wegmans Food Markets, Inc. has 90 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wegmans Food Markets, Inc.

        PO Box 30844 Corporate Office Rochester, NY 14603-0844

      • Wegmans Food Markets, Inc.

        601 Amherst St Buffalo, NY 14207

      • Wegmans Food Markets, Inc.

        1 Loop Rd Auburn, NY 13021

      • Wegmans Food Markets, Inc.

        745 Calkins Road Rochester, NY 14623

      • Wegmans Food Markets, Inc.

        345 Eastern Boulevard Canandaigua, NY 14424

      Headquarters
      PO Box 30844 Corporate Office, Rochester, NY 14603-0844
      BBB File Opened:
      1/1/1978
      Years in Business:
      108
      Business Started:
      1/1/1916
      Business Started Locally:
      1/1/1930
      Alternate Business Name
      • Wegmans Food & Pharmacy
      Business Management
      • Kim Lasher, Complaint Contact
      Contact Information

      Customer Contact

      • Kim Lasher, Complaint Contact

      Customer Complaints

      55 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sharon J

      1 star

      09/13/2024

      If I could give lower than a one, I would!!!! I worked at Wegmans a while ago, maybe 6 years ago, and I was bullied, heavily. I got slapped across the face by another employee, and was told by the HR person she thought it was, "just in jest," and even if it was just in jest, which it was NOT, that should have been a fireable offense, but the woman still works there, or at least she did after she slapped me. I was also threatened with a hose, told to "calm down" after having an anxiety attack, and was hurt multiple times, caused by other people, but I was given the blame and punished to stay on the front line, even though they knew I was good at other jobs. I hate Wegmans, and loath that I still have to shop there because my husband likes it.... I should have gone to the police, and sued their ass, but I had just gotten off of my anxiety/depression medicine. If I could still sue them I would, but unfortunately statue of limitations... Although it did scar me, and I'm terrified to work after it, so maybe I could still go after them... But I'm not sure.

      Local BBB

      BBB of Upstate New York

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