Business ProfileforWhittaker's Trophy Auto Sales
At-a-glance
Related Categories
Business Details
- Location of This Business
- 309 Us Route 11, Central Sq, NY 13036-9720
- BBB File Opened:
- 10/26/2001
- Years in Business:
- 27
- Business Started:
- 5/1/1997
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Kevin Jackson, Company Contact
- Contact Information
Customer Contact
- Mr. Kevin Jackson, Company Contact
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Bought car 7/10 and sold it with weather checked tires that have bad traction when roads are wet. Didn't really have a chance to look at it first. John took all my information over the phone and started processing everything. Told me what car I could get and I agreed so he started moving forward with the process. The initial complaint is my wife and I went there on the July 10th to pick the vehicle up. Didn't really look over the car (which is our mistake). Again we didn't take it out for a test drive or anything. We went in completed all of the paperwork and we were all set. Tires were shinny looked good. I drove it home and everything seemed good but the brakes. My first thought was the car probably sat for a while so drive it a few days and they grinding will probably go away. Then they started to pulsate in the petal and when I took a peek at the brakes through the spokes I noticed the front tires are weather cracks all through the treads. So that's when I tried to call on Monday the 15th to get scheduled for warranty work. I had to call 8 times with no answer to have to call Mike to be able to speak to service to get scheduled. We drop the car off for them to work on it on the 25th and Joe stated they will not do anything about the tires. Too me the car is not safe. I am looking for a solution to this problem or I will not buy or refer anyone to this business
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