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Find a Location

West Herr Chevrolet of Williamsville has 1 locations, listed below.

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    Business ProfileforWest Herr Chevrolet of Williamsville

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/14/1993

    Years in Business: 74

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    8040 Transit Rd, Buffalo, NY 14221-4116
    BBB File Opened:
    9/22/2015
    Years in Business:
    74
    Business Started:
    1/1/1950
    Business Started Locally:
    1/1/1950
    Accredited Since:
    9/14/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Scott Bieler, President
    • Ms. Melissa Attea, General Manager
    Contact Information

    Principal

    • Mr. Scott Bieler, President
    • Ms. Melissa Attea, General Manager
    Additional Contact Information

    Fax Numbers

    • (716) 632-4410
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My 2019 ********* 2.7L was in for service and inspection. I informed the service team of truck "jerking" quite a bit upon accelerating, engine light coming on quite a bit, reduced power, RPM gage acting strange when driving and quite a few other warning lights activating for no known reason. After their supposed checking out, a hood latch is all they found faulty, $418 later. I since had the problem continue and took to ***** ********** who found the problem quickly-faulty wiring due to harness chafing, and per ** issued CSP ********** noting problems with chafing on some 2019 2.7L models. West Herr Williamsville either blew this off or just not up to standard on problems as these. I'M sure I didn't need a hood latch but one of "codes" indicated such. VERY DISSAPPOINTED!!!!!!
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda J

    1 star

    03/14/2024

    The dealership took advantage of my situation and sold me a vehicle they knew I would not be happy with. It was a Hyundai Tucson that they had not done that software update, so it was not stolen when they did do the software update. When I brought the vehicle in myself, they did not put the stickers on it so a couple months later the vehicle was stolen trashed I had to pay for rentals my deductible and deal with all kinds of issues and still have this vehicle. I owe tons of money on that I completely regret purchasing. They should have to inform you that this vehicle is stolen on a regular basis and they should be required to have the software update completed before they sell these vehicles and be sure the stickers are on the windows so no one tries to steal them.

    Local BBB

    BBB of Upstate New York

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