Business ProfileforAAA Insurance

Our previous home owner's insurance (Hippo) up and left our state leaving our home uninsured after 2 years (please look this company up as well). We decided to bundle everything with AAA insurance given we have been an automobile insurance customer for over 15 years. Shortly after, *** cancelled our insurance policy without notifying us whatsoever until 2 weeks before the cancellation date (snail mail). They stated they had not received a home inspection document, so we scrambled to get that sent it which took 24 hours. Upon receipt of our home inspection they told us they were sending it to the underwriting department and we will hear back from them. In the end, they never got back to us and instead send another snail mail letter of cancellation with a check for the remaining balance paid from our escrow. At this point we were livid and feeling completely let down, so we called again to get an explanation. We were told that they cancelled our policy because the inspection was over 180 days old! Our immediate response was, YES OF COURSE it is over 180 days old - duh! Our policy, at that point, was cancelled. We were ************ conclusion, every bit of information we needed to prevent this was only given to us BECAUSE WE PERSUED IT. We had to call in to demand details. ***'s communication has become non-existant and they clearly do not care about keeping their loyal customers. Today we were informed that we can use their "home inspection app" which would allow them to rescind the cancellation and backdate it there would be no gap in coverage. WHY ** WERE WE NOT TOLD THIS BEFOREHAND? Terrible company that does not care about it's loyal customers - only the new ones. We will be switching from this horrible mess. Avoid AAA like the plague! You've been warned.