Customer ReviewsforCrossings At Silver Oak

Structural repairs neglected. 1 maintenance man for nearly 600 units for SEVERAL months.Our building is in such disrepair that it has become infested with LARGE rodents.My 5 year old has not been in his room for weeks - waiting on mold test results - plus the rats/most gigantic field mice I've ever seen chewing through baseboard into his closet, where the floor is wet, mildewed, & moldy, because they have not repaired the gutter -- which I was only informed was in disrepair after reporting the (still unaddressed) floor. 100s of dollars in items destroyed, now & last September with the flood from upstairs water heater (utility closet is still rotting).I've had only the sq ft of a 1 bdrm accessible to my child (who I homeschool due to special My doctor just put me on meds to manage my symptoms, including migraine, infection, vertigo, & vomiting, & urged me after ************ tests to wear a mask until we are able to "change environments." My rodent kill count in the closet in the last week is 4. I spend $70-150 monthly on supplies not to have roaches. Be prepared to add pest prevention to your MONTHLY budget. AC running on high constantly to combat the musty smell. I can not open window in son's room, because torn screen marked as completed in online portal was never replaced. It is still laid on my patio bench, actually, because I thought the torn screen facing the parking lot might affect safety.It's June 10 & the pool is still green. Half or more of the washing machines are out of ********* now have so many things to sanitize. They do NOT maintain advertised amenities.There is a 2 ft hole on our building, visibly rotten exposed building ****** ****** mgmt has tried for months to get corporate to authorize outdoor bait stations, which cost above the regular ********* ****** won't. So he can't get ahead of the breeding cycle.This place is a nightmare.

I moved in to the apartments on January 26th 2023 upon moving in it was cold being January i tried to turn the heat on and it would not come on reached out to emergency maintenance they brought me a space heater. No one ever followed up with fixing the heat i had a repair man come and look and ended up replacing the thermostat myself. In May while running the air conditioner i noticed the carpet was wet and that black mold had started to grow on the wall placed a request in to have this repaired on May 31st this request was marked as completed but nothing was ever done about it following this i placed another request in on June 10th to have it fixed the mold was cleaned off the wall and base board but the damage was never repaired. On January 17th i came home from work and the apartment was flooded after freezing temps i contacted the office at 4:10 them not closing until 5:30 and was told that they would try to get someone out to clean out the water i waited till 6:30 and heard nothing from no one.I had to leave the apartment and stay else where last night All the while my stuff is still sitting in water. I contacted the office in person this morning at 8:40 and was told they would try to get ahold of some one and make sure i am on the list.

I have lived here for 9 months. The entire time I’ve lived here my toilet has been inoperable. Completely backed up and unusable. Maintenance unclogged it about 3 times before they left a Lease Violation file on my front door stating i broke the toilet with feminine products. 9 months later, i called health department and they make a plumber come out who then identifies the toilet itself is broken. They left me without a toilet and with a lease violation when it was in fact their toilet. Worst living experience of my whole life.