7 Customer Reviews
Review from Donald T
1 star11/14/2023
Had the unfortunate experience of crossing paths with this company in the past week regarding a leaking faucet which needed to be replaced. Job was assigned by a home warranty company, AHS, which I also regret having a contract with. (not to be renewed). No use going into the gory details of my experience. One thing I learned. If a home warranty company is using a plumbing contractor for its claims, avoid the plumbing contractor like the plague. They are likely a bottom feeder looking to make money by helping a home warranty company avoid paying claims because they cant compete with competitors doing their job in a professional manner.Review from Damien C
1 star08/08/2023
I am just disappointed and at a loss. ?? Company came out to fix our main water line, they fixed the issue and left. I went around the house testing our water pressure and our hallway bath was getting no pressure/water. We re-contacted Rooter King and we were advised we would have to pay an additional 1k for them to bust through my closet wall and fix the problem. A problem that didn't exist BEFORE they worked on my main waterline. ?? I just lost hope in them.Review from Mike E
1 star10/04/2022
This company is a scam They take advantage of woman They were given to me by AHS home services Besides over charging for extras they told my wife she needed to fill out a one page credit app to use her credit card to pay them on a weekend They charged for items unnecessary to the install of a hot water heater Lied to her regarding what was needed to install then threatened to leave if not paid by cash or check contrary to there website saying they take credit cards Stay away from this company They lack integrity and are dishonest especially with female clients
Rooter King Response
10/05/2022
Rooter King Plumbing, LLC did indeed go out to this property due to a burst water heater. The h/o home warranty company sent us this dispatch to diagnose the problem. The water heater needed to be replaced, the h/o's warranty company gave us authorization to do so but would not cover what is considered out of pocket charges not covered by the warranty company. This was explained to the h/o by their warranty company with the amount for the charges and was accepted by the h/o or we would not have been able to proceed with the job. It was not a credit card application, it was a credit card authorization form giving us permission to run the credit card for the amount the warranty company would not cover. We do accept credit cards and would have gladly taken the information from the individual with the credit card autho form. We do not take advantage of anyone, nothing was forced upon the h/o, on Sept 10, 2022 we received an email from the warranty company stating the h/o accepted the out of pocket charges and to proceed with scheduling the job. No one was lied to and as a licensed contractor we have to replace the parts so a warranty can be given.Review from Joshua P
1 star05/07/2022
Same same same!! Ripped me off on a hh20. Then when use warranty jerking me around about their scheduling then they don't show and say I canceled a second time. Ass***! Had the audacity to say I was playing games f****!!!! *****!!!!!!!!!!!!!Review from Ronald W
1 star05/04/2022
Tucsonans BEWARE!! Not even 2years ago I paid over $700 out of pocket for a water heater replacement and for parts that my home warranty did not **ver per "**************** your heater is now up to **de and Marana will be **ming out to inspect my work" LIAR LIAR LIAR!!So a year and a half later..i go to take a shower and no hot water. So i file a home warranty svc request and Mr ***** calls me and starts talking about how parts R hard to **me by blah blah blah. Really? I immediately called the warranty ** back and requested another **ntractor. This guys is only looking to rip people off.Review from Connor B
5 stars01/17/2022
****** did an excellent job. He was quick and knowledgeable. I would hire this company again, no problem.Review from patricia t
1 star12/28/2021
This company is the Worst! They were contracted by my home warranty company, were paid by the home warranty company and tried to charge/ double **** me and the home warranty company stating additional work was needed, that was not needed.
Customer Review Rating
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