Business ProfileforGreen Valley Cooling & Heating, Inc

I hired Green Valley heating and air to do a "tune-up" on my home's air-conditioning. They sent over a trainee, in his 1st week, and when he left it would barely cool at all. Before it would almost instantly get very, very cold. He also charged me several hundred dollars for a "new capacitor", when the old one was working fine. He NEVER explained why this was needed, it was obviously just a bogus scam to suck money out of my wallet, Even though in years past I had paid these people to have a surge protector attached to the A/C unit (after the original unit failed from a voltage spike), the tech noted on his work order there was no surge protector. I called in since the system no longer cooled but the tech they sent out just tried to say it must be our fault. For example the 1st tech did NOT even check our air filters, and so of course did not change them. The second tech said that lapse was OUR fault. When I take my car in for a tune up they always change the filters. This bunch ignored that, well the 1st tech did, though how can you really tune up a system without replacing clogged filters? Moreover the second tech found out they had NEVER attached a surge protector to the A/C unit though I paid for it. The second tech did NOTHING to repair the damage the 1st tech caused, so now after their "tuneup" we have practically no A/C, when it was working fine before their "tuneup". They have damaged my property and charged me falsely ( surge protector paid for but not installed to A/C, bogus "repairs") and have made no effort to correct these matters. I want my A/C fixed and a surge protector attached to the A/C, like I already paid for. Also unless it can be proven there was some actual need to replace this capacitor, since the A/C worked fine BEFORE their tuneup, not AFTER their "tuneup", I want to be reimbursed for the un-needed charge to replace it.