Customer ReviewsforD&H Air Conditioning & Heating

Excellent, prompt, knowledgeable, courteous, efficient, economical, and professional *************

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our ************* Providing prompt, knowledgeable, and professional service is always our goal, and it's great to know we hit the ***** We appreciate your support and look forward to serving you again in the future!Sincerely.D&H Team

My ac quit working last night. I called D&H early this morning and within an hour they were here and ***** the tech quickly sprung into action and the problem was solved. ***** was very polite and very professional. D&H will always be the company I call for my heating and cooling needs. Thank you D&H!********* *.

Thank you, *********, for sharing your experience! We're so glad to hear that ***** was able to quickly get your AC back up and running. It's always our goal to provide prompt and professional service, especially when our customers need it most. We truly appreciate your loyalty and trust in D&H for your heating and cooling needs. We'll be here whenever you need us!

**** brought expertise along with outstanding customer service. His troubleshooting abilities were on full display all the while clearly explaining what he was doing. All D &H technicians have provided same level of service and **** proved to be top level.

Hello ****,Thank you so much for your kind words! Were thrilled to hear that **** provided outstanding customer service and showcased his expertise while troubleshooting. We pride ourselves on maintaining a high standard across all our technicians, and it's great to know that **** stood out as top level. Your feedback is invaluable, and were glad to have met your expectations!Sincerely,D&H Team

Prompt service and knowledgeable technician. I like that they informed me early that day what time they would be able to come to my house. Before arriving James called and said he’d be there in 40 minutes—which she was. He serviced the air conditioner and charged me exactly what he said the charge would be before he started the work. No gimmicks, no pressure.

Thank you for your feedback! We're pleased to hear that you appreciated our prompt service and that ***** kept you well-informed throughout the process. It's great to know that the service was straightforward, with no gimmicks or pressure, just as it should be. We value your trust and are glad we could provide the service you expected!

I am convinced D&H are scammers.Our blower motor stopped. D&H sent a technician that said that both our blower motor and controller motherboard were broken.They quoted us about $3800 for both of those parts, and we would have to wait days in the heat of the summer for them to come fix it. I called another service who came quickly and got our "broken" blower motor working to cool our house while we waited on the new motherboard. In the end, we paid a total of about $600, including labor. D&H tried to take advantage of a desperate situation, and I was lucky I avoided being scammed by them.

Dear ****,Thank you for sharing your recent experience with us. We sincerely apologize for any frustration or inconvenience you may have encountered.Our goal is to provide accurate diagnostics and high-quality service to all our customers. We understand how essential it is to have a functioning HVAC system, especially during the hot summer months. We regret that you felt our service fell short of your expectations.We assure you that our pricing reflects a comprehensive one-price job, which includes not only the cost of the part but also labor, warranty, and the quality assurance we stand by. We strive for transparency in our quotes and to provide our customers with the best possible service.Regarding your situation, we would like to clarify that the parts we use are ordered through our trusted service providers. As such, the estimated time of arrival (ETA) for these parts is determined by them, not by us. We understand how crucial timely repairs are, and we work closely with our suppliers to minimize any delays.Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in our company.Sincerely,D&H Air Conditioning and Heating

Excellent Company. Called on a Friday after hours and they sent someone out on Saturday for a free estimate. Called prior to arriving to verify we were home. Thank you

Dear ***** Thank you so much for your kind words and positive feedback! We are delighted to hear about your recent experience with our company.Providing prompt and reliable service is a top priority for us, and we are glad to have been able to assist you with a free estimate over the weekend. Your satisfaction is our greatest reward, and we appreciate your recognition of our efforts.If you need any further assistance or have any questions, please do not hesitate to reach out at **************. We look forward to continuing to serve you in the future.Thank you once again for choosing our company.Sincerely,D&H Air Conditioning and Heating

Dishonest company now! We have been with this company for years. Have had the maintenance program. They charged me $1637.00 for a fan motor and refused to provide a break down of the charges. They would not provide pictures that were taken or let her speak to a manger. We have called and got quotes from other companies for less than ****** for this part and labor. One company confirmed it was a refurbished part installed. DO NOT RECOMMEND!

Dear *********************** Thank you for taking the time to share your feedback with us. We value your loyalty as a long-term customer and appreciate the opportunity to address your concerns.We understand your frustration regarding the recent service charges and the overall experience. Please note that on July 17, 2024, our Customer Experience Manager AB spoke with you to clarify the details of the service. During this conversation, it was explained that our pricing reflects a comprehensive one-price job, which includes not only the cost of the part but also labor, warranty, and the quality assurance we stand by.We strive to provide top-quality service and parts to ensure the longevity and efficiency of your equipment. Our maintenance program aims to prevent unexpected breakdowns and provide peace of mind through reliable service. The price you were quoted and charged is a reflection of our commitment to these standards.If you have any further questions or concerns, please do not hesitate to reach out. We are here to assist you and ensure your satisfaction with our services.Thank you for your understanding and continued trust in our company.Best regards,D&H Air Conditioning and Heating

***** was out today for routine maintenance. He was polite, professional and capable. D&H is a joy to deal with. They are honest and do consistently do outstanding work.

Hello *******,Thank you for your wonderful feedback! We're delighted to hear that ***** provided polite, professional, and capable service during your routine maintenance. It means a lot to us that you find working with D&H a joy and that you trust us for our honesty and outstanding work. We truly appreciate your support and look forward to continuing to serve you!