Business ProfileforA-AAriz Wright Plumbing, Heating & Air Conditioning, LLC

My first experience was fine. ****** came out and indicated it was just a blown fuse. I assumed there would be a fee but he indicated there was no charge because my system had been serviced the day I took ownership which was only about a month prior. Unfortunately my second experience with them was far different. It is currently not working again so I scheduled an appointment. ****** indicated I was on the schedule between 10am and 12pm on 12/28/21. No one showed. So I called. It was ******. He said, oh is this (insert name)? I said yes. He says oh sorry I was called to help at another job. Ok...you couldn't communicate that? Why am I having to call you? So he says that he would recommend reaching out to my warranty provider but that he would still come check my system in case it's just another blown fuse. Ok. He never showed and again never called. Now today I still have no heat and ****** has not called. I called him and he did not take my call. Then his uncle *** called. All *** wanted to do was argue about how ****** should be charging me and how he is out $7.85 for the first fuse and how could I expect them to come out for free again?! I said no problem! I'll send you ten bucks right now I just need someone to communicate and get out to look at my system! No no no you don't need to send ten bucks but it's going to cost you $200-and something for us to come out again. Are you kidding me right now? Thank you for FINALLY clarifying. People, do NOT use this company if you expect any kind of communication. In fact, their website doesn't work...maybe they have changed it but neglected to update it anywhere online, or perhaps they have become tired of seeing their own terrible reviews. Just a word to the wise, look elsewhere for your HVAC needs. I would not give one star but unfortunately there is no option for zero stars.