This Business Is Not BBB Accredited

J.C. of Sylvania

J.C. of Sylvania

(419) 824-0011

J.C. of Sylvania

4 years in business
5131 Main St
Sylvania, OH 43560-2125
Additional Phone Numbers
  • (419) 824-2212
  • (419) 824-0012
BBB File Opened: 05/29/2012
Business Started: 05/01/2012
Business Started Locally: 01/01/1986
Business Incorporated: 05/29/2012 in OH
Type of Entity
Limited Liability Company
Business Management
  • Mr. James Holley, General Manager
Contact Information
  • Principal: Mr. Gerald Cortese, Owner
  • Mrs. Jamma Cortese
  • Mr. Tim Mulroy
Business Category
  • Vacuum Cleaners - Household - Dealers
  • Wholesalers & Distributors

Additional Information
  • Recently, consumers have filed complaints about this company's sales practices. Some consumers have reported high pressure sales. The company responded to complaints and issued the following statement: "If a consumer chooses to allow the dem...
  • Recently, consumers have filed complaints about this company's sales practices. Some consumers have reported high pressure sales. The company responded to complaints and issued the following statement: "If a consumer chooses to allow the demonstration of the Kirby home cleaning system to occur, the consumer will understand that, per the salesperson's disclosures, the demonstration should last between 1.5 and 2 hours. If the potential customer wishes for the demonstration to end before the 1.5 or 2 hours has expired, that individual should not hesitate to ask the salesperson to leave. Salespeople affiliated with JC & Associates are instructed to leave at the consumer's request". The company also states that their salespeople have identification cards which provide the salesperson's name as well as the name of the company they represent (JC & Associates). On May 20, 2013 the company met with BBB representatives to discuss recent complaint activity. The company advised BBB they will not tolerate any type of intimidating, aggressive sales practices by any of their sales staff.

Alternate Business Names
  • JC Associates
  • JC and Associates
  • JC of Sylvania
  • Focus Enterprises
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
60

B-

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for J.C. of Sylvania include:

  • 16 complaints filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

J.C. of Sylvania

THIS BUSINESS IS NOT BBB ACCREDITED

J.C. of Sylvania

Customer Review Rating:

25%
75%

Composite Score:

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