At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 1251 Conant St, Maumee, OH 43537-1607
- BBB File Opened:
- 2/16/1990
- Years in Business:
- 39
- Business Started:
- 2/28/1985
- Business Incorporated:
- 2/25/1985
- Accredited Since:
- 4/6/1993
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 21
- Alternate Business Name
- Andajo, LLC
- Business Management
- Mr. David Fritz, Vice President of Sales
- Contact Information
Principal
- Mr. David Fritz, Vice President of Sales
Customer Contact
- Mr. David Fritz, Vice President of Sales
- Additional Contact Information
Fax Numbers
- (419) 697-7273Primary Fax
- (419) 893-1120Other Fax
Phone Numbers
- (419) 893-3202Other Phone
- (734) 457-1941Other Phone
- (419) 697-7273
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/14/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lee
11/03/2021
Inside Out Home Recreation Outfitters Response
11/11/2021
To clarify this particular order. This order of spas was placed in october 2020 with a ship date of fall of 2021. Due to covid we were forced to place orders well in advance and sell the spas tagging the customer to a particular spa on a spa order. At the time we were selling well in advance of the shipments arriving. This particular order was most likely originally due to ship end of month august but again delays pushed it to october-november. I now believe this complete order is now actually delivered to our customers. Calling the manufacturer most likely created confusion as only we know how we run our business not the manufacturer. We always have a clue and time frame on shipment arrival times. This is unfortunately very fluid and ever changing. I would also like to note that this customer bought then canceled (unknown reason) then re purchased. As well, like any business, we ask for a down payment as we wait for the product to arrive. This is standard procedure for any business. Also note we gladly returned the customers deposit upon the cancelation Again, we are very sorry and disappointed we lost the opportunity to serve you with your spa needs. We wish you the best and are here if you need anything in the future. If you would like to discuss further please call the maumee location and ask for **** ***-***-**** i would be happy to discuss with you.
Customer Response
11/12/2021
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