This Business Is Not BBB Accredited

Great Lakes Window, Inc.

Great Lakes Window, Inc.

(419) 666-5555

Great Lakes Window, Inc.

36 years in business
30499 Tracy Rd
Walbridge, OH 43465-9777
Additional Phone Numbers
  • (800) 666-0000
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 03/29/1982
Business Started: 01/01/1981
Type of Entity
Contact Information
  • Troy Ritzman, Customer Service
  • Mr. Andrew Gonzalez, Warranty and Field Service Contact
  • Ms. Ursula Kluge, Process Engineering and Quality Assistance Contact
  • Principal: Mr. Buddy Huebner, Manager
  • Mr. Ralph Pfeiffer, Director of Marketing
  • Jim Smercina, Plant Manager
  • Matt Kagy, Human Resources Manager
  • Mr. Bill Hess, Service Contact

Business Category
  • Building Materials
  • Windows - Installation & Service

Alternate Business Names
  • Ply Gem Industries Inc.
  • Ply Gem Premium Windows
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Great Lakes Window, Inc. include:

  • Failure to respond to one complaint filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Great Lakes Window, Inc.


Great Lakes Window, Inc.

Customer Review Rating:


Composite Score:

0 3
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