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Business Profile

Property Management

Avenue Real Estate Group
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.55

Average of 11 Customer Reviews

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Review Details

  • Basil R

    Date: 03/09/2026

    This company and especially the person we worked with are exceptional! The company made it very easy for us to lease out our home quickly and for a very nice market price. Our property manager, REMOVED, is one of the nicest, most ethical real estate professionals I have ever worked with.

    Avenue Real Estate Group

    Date: 03/11/2026

    Thank you REMOVED! We appreciate you taking the time out of your day to leave us a great review! We look forward to helping you long into the future!

  • Ebonie B

    Date: 01/07/2026

    I recently was inquiring about a property that I was highly interested in. I and REMOVEDspoke on the phone about checking availability for a property. Instead of communicating that the property was no longer available or they would be choosing another tenant. He ignored calls instead of communicating that the property was not available. A very unprofessional and poor way to conduct business considering there were various properties I was interested in. I would suggest your leasing managers conduct business in a professional manner.

    Avenue Real Estate Group

    Date: 01/12/2026

    Hi REMOVED,Thank you for your message. I wanted to clarify that REMOVEDhas been in active, daily communication with you and continues working to place you into another available unit that meets your needs.Given that we are actively assisting you and the matter is being worked through, we kindly ask that you consider updating or removing this review once everything is resolved.We appreciate the opportunity to work with you and look forward to helping you secure a new home.

  • Boba V

    Date: 01/04/2026

    REMOVED. Is very helpful and professional . All the issues we had so far were resolved in timely manner . Highly recommended !

  • Igor K

    Date: 04/08/2025

    REMOVEDand his Property Management Team are wonderful. Total rockstars.

  • Jack R

    Date: 01/24/2025

    Avenue Real Estate Group is the best brokerage Ive ever worked with. Theyve helped me buy and rent investment properties for years now. REMOVEDin particular is a real expert in running the numbers and helping me understand/identify a good deal. I highly recommend the entire team over at Avenue!

  • David H

    Date: 01/23/2025

    I have worked with REMOVEDto sell, purchase, and property management. His communication is thorough and quick. He is always beyond professional and willing to go the extra mile to get a deal done well. I highly recommend to anyone in need of a realtor or to manage a property.

  • Michael S

    Date: 10/21/2024

    This property management firm is not recommended. Their monthly fee structure was excessive, and services included in the fee, such as air filter replacements, were not delivered consistently. Furthermore, the monthly rental rate was significantly higher than current market rates, as evidenced by their recent reduction of $200 per month for new tenants.Maintenance requests were addressed in a slow and inconsistent manner, and a persistent issue with a foul odor in the property remained unresolved throughout the lease term. Communication with the property manager was often challenging, with responses being untimely or lacking in transparency.While rent and utility payments were always made promptly, the aforementioned issues led to the decision to not renew the lease.

    Avenue Real Estate Group

    Date: 01/23/2025

    Hello there, we have searched our records and don't have a past tenant with this name. Without an address I have to assume they mean to leave the review for the other American Avenue. This often happens.

  • Roy R

    Date: 05/16/2024

    I rent with Avenue currently. My ceiling caved in, it smells like and I have not been able to sleep in my place for over a week. The people who came out to fix it said there is water leaking from the outside and that needs to be fixed, but Avenue has yet to send someone out for that and it's been raining like crazy. They still have not came back to finish painting what they patched up. I have plastic over everything in my room, cans of paint on the floor, and I still can't sleep in there. The people in the office don't answer the phone and the property manager is hard to get in touch with. I would like my place back to normal so I can sleep comfortably again. This is an inconvenience to me and they aren't trying to compensate me for it. Not sure if I want to live in this or any of their other properties ever again...

    Avenue Real Estate Group

    Date: 01/23/2025

    I'm sorry to hear about these issues. We no longer manage this property. Unfortunately we do not own the property and only asset the owner in the management of the property. We must follow the owners direction when it comes to getting bids and completing repairs. We understand your frustration and wish we could have done more for you.

  • BARBARA F

    Date: 12/21/2023

    REMOVEDis an amazing through person. He takes extra time to make sure all the repairs are completed professionally & quickly so our tenants can have a safe comfortable place to live.

    Avenue Real Estate Group

    Date: 01/23/2025

    Just seeing this! Thank you REMOVED!

  • Tinesha D

    Date: 11/30/2023

    Submitted an application 11/28/2023 for a property at REMOVED. Remind you Im well over qualified. For one the property has been on the Market for quite some time now. Maybe a year now if you ask me. I been following Avenue Properties for years.. REMOVEDreally does NOT help low income families at all so if youre using a Housing Voucher please dont even bother applying. Save your $75 and apply elsewhere. I just dont understand why MEDICAL COLLECTIONS have anything to do with renting one of your properties especially if Im using a Housing Voucher. Give people a chance especially if people arent renting out these over priced homes. I guess all Money aint good Money. Theres a property at REMOVEDAmherst Fully renovated same amount of bdrs for REMOVEDwhile this one is REMOVED. Why list these homes for Section 8 if you guys know youre NOT going to rent to US meaning African American people. The reviews tell me all I need to know. BEWARE

    Avenue Real Estate Group

    Date: 12/01/2023

    This was an applicant for a rental that was denied due to credit collection issues. To follow fair housing we must apply the same rules to all applicants and REMOVEDdid not qualify. Please remove this review.

Avenue Real Estate Group is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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