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Find a Location

American Tree has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Tree

      Chester, IL 62233-3450

      BBB Accredited Business
    • American Tree

      26 Pageant Ct Belleville, IL 62220-3346

      BBB Accredited Business

    Business ProfileforAmerican Tree

    Tree Service
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/23/2023

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers tree services.

    Products & Services

    Landscape Contractors, Tree Service, Tree Pruning Service, Land Clearing, Construction Services, Fertilizer, Stump Removal, Stump Grinding

    Business Details

    This is a multi-location business.

    Find a Location

    American Tree has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Tree

        Chester, IL 62233-3450

        BBB Accredited Business
      • American Tree

        26 Pageant Ct Belleville, IL 62220-3346

        BBB Accredited Business
      Location of This Business
      Chester, IL 62233-3450
      BBB File Opened:
      8/18/2008
      Years in Business:
      26
      Business Started:
      12/1/1997
      Business Started Locally:
      12/1/1997
      Accredited Since:
      3/23/2023
      Type of Entity:
      Sole Proprietorship
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Paul Krantz, Owner
      Contact Information

      Principal

      • Mr. Paul Krantz, Owner

      Customer Contact

      • Mr. Paul Krantz, Owner

      Industry Tip

      BBB Tip: How to hire a reputable arborist or tree service company

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      This company was removing some trees from my neighbor across the street. I approached him and asked if he would like to do an estimate for me. He came over to my house and I informed him that I wanted a tree removed and my 3 front yard trees trimmed. He quoted me a price of $1500 which I was pretty happy with. I told him i would let him know later that week. Later that same day, He came back to the house and told me that he had another job in collinsville on May 3rd and he would do my work for $1000, I immediately accepted this estimate and told him to put me on that schedule. I phoned him on May 2, he confirmed that he would be here on the third. There was a little rain on the third and he did not show up, did not communicate in any way. I waited for a couple of days. I phoned him the 6th, and he told me"he had "been by and left a message with my neighbor" ?? He said he would get back with me later that day and let me know when he come do the work. He did not call me that day, so I called him back on May 9th, after excusing or forgetting he had told me he would get back with me, he told me he would be there on May 12. On May 12, I texted to see when I could expect him. He replied "5mins" and ghosted me, he did not show up, he did not respond to a further text and to this date has not communicated in any way.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nancy O

      5 stars

      10/31/2023

      This company was great. Came when they said they would and got the job done fast as well as cleanup...we would definitely recommend this company to anyone.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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