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Find a Location

Tool Time Remodeling has 1 locations, listed below.

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    Business ProfileforTool Time Remodeling

    Remodeling

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    15997 Emerald Dr, Wright City, MO 63390-4386
    BBB File Opened:
    12/18/2017
    Business Started:
    8/10/2011
    Business Incorporated:
    8/10/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Kimberly K Boldt, Co-Owner
    • Mr. Dan J Norton, Co-Owner
    Contact Information

    Principal

    • Ms. Kimberly K Boldt, Co-Owner
    • Mr. Dan J Norton, Co-Owner

    Customer Contact

    • Mr. Dan J Norton, Co-Owner

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/12/2021

    Complaint Type:
    Order Issues
    Status:
    Resolved
    I entered into an agreement with this business to remodel a bathroom on 08/15/2020. The agreement stated the project would be complete no later than March, 2021. Total fixed price (labor and materials) was $42,600 with 50% deposit required. On 9/24/21 I paid the deposit by check for $21,300. I was told for months that the project would start once all materials ordered arrived at the contractors facilities and, due to Covid, many orders had elongated delivery windows. On 6/21/21, thru investigation, it was discovered that this business, although indicating they had, actually hadn't purchased/ordered *any* materials. Since past the contractual completion date and the fact that nothing had been ordered, I requested a full refund of my deposit which the business agreed to provide. With constant outreach over the last 5 months, I have received $18,500, with $2,800 outstanding. Despite repeated attempts, I have been unsuccessful in getting the remaining balance returned.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Samantha R

    1 star

    05/31/2022

    Hands down the worst. I paid for a job to be done. He took my money and didn't finish the job even purposely leaving me in a bad situation. He absolutely has no clue what he's doing. He is not insured, licensed, or bonded. That is all a lie.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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