Customer ReviewsforMidwest RV Dealer St. Louis

This was a great experience. The sales man was excellent and extremely knowledgeable. They took great care to make sure we understood everything we needed to know. They also made sure the Motorhome we purchased was in excellent condition. The tires looked almost brand new but were 7 yrs old and they replaced all 6 tires with very good new ones. The motorhome we purchased was a 2016 but was in excellent condition. We will purchase from Midwest RV in the future.

In January our home burned down so we decided to buy a RV while rebuilding. We purchased two within days of each other. Both from Midwest RV. And, both true disappointments. The first had a leak and other issues that they would need to fix causing a hotel expense that we did not expect at an already stressful time. There were still a couple of issues when we got it back.Assuming they were because it was used, we called our sales **** ************************ about trading it back to purchase a new one. He said ok. So we bought a 2023 Coachmen Northern Spirit, Body 2965RK, paying more than $30,000. We were happy with the purchase. Starting the 2nd day we have had to following issues:Tongue **** (fell out second morning)Both front stabilizer jacks broken Roof leaking (Midwest claimed resin bad, manufacturer defect)Bedroom A/C freezes and leaks on bed, pops breaker Livingroom A/C can't keep up, has frozen coils twice Refrigerator, frosting issues empty or full Water damage from A/C's, Roof, and refrigerator Bathroom sink leak, damaged bottom of cabinet Main water outlet leaking under refrigerator (according to Midwest)Both Awning arms malfunctioning Shotty repair work patches showing Staples backing out all over Ceiling strips loose in some areas Water heater went out Front door latch plate screws missing causing door problems A space is now open in the cabinet and you can see outside (after roof resin was replaced)We have paid for multiple hotel stays while a new camper is being "fixed". We simply wanted something that would not be as much of a problem as buying used seemed it was going to be but we have not experienced that nor have we seen any concern for what has been happening from the upper management team. No one has reached out to us to help. No one has tried to figure out why this is happening. And ***** is trying to get the problems remedied in timely manner. We are so disappointed!!!

The salesman ****** was real friendly well matter of fact all the people there were the parts and finance person in the receptionist and her pet friendly and I got me what I wanted to hook me up ****** * * * * * * * * thank everybody at the dealership for their help