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Find a Location

Equity 4 U, Inc. has 1 locations, listed below.

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    Business ProfileforEquity 4 U, Inc.

    Payment Processing Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.27/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/27/2006

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Payment Processing

    Business Details

    Location of This Business
    109 W 11th St, Lamar, MO 64759-1450
    BBB File Opened:
    6/17/2005
    Years in Business:
    21
    Business Started:
    4/1/2003
    Business Started Locally:
    1/1/2005
    Business Incorporated:
    8/7/2003
    Accredited Since:
    2/27/2006
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Business Management
    • Mr. Michael Hull, CEO
    • Ms. Mary Abigail Gilkey, CFO
    • Anna Johnson, Customer Service Specialist
    Contact Information

    Principal

    • Mr. Michael Hull, CEO

    Customer Contact

    • Mr. Michael Hull, CEO
    • Anna Johnson, Customer Service Specialist
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/26/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Our car loan is paid off and they keep taking payments no money has been put back in our accounts and so far 2 over payments have been taken out !
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dana F

    1 star

    12/18/2023

    Do not use this company. They use the regular mail to send your payments because theyre too cheap to *****************. Your payments will be late to your lender even though theyve already taken your money. This has happened twice in the last 3 months and because they dont *****************, there isnt any way to track where the letter is. Now it looks like I dont make my car payments on time because of their ineptitude. And you can tell from their snarky responses to customer complaints that they lack professionalism to be handling your money.

    Equity 4 U, Inc. Response

    12/19/2023

    We send a majority of our lender payments priority, overnight, or EFT. However, there are a small amount of payments being sent regular first class mail. We do monitor to see if there is a history of the lender applying payments slowly and make adjustments to speed up delivery if warranted. We send payments a week prior to the due date, typically resulting in on time payments. I do see on your account that this happened in October as well so we will issue a new payment out for you priority and will put this lender on the priority list for the future payments. Unfortunately, we don't have control over the **** delivery but we will do all we can to ensure the payments are posted on time in the future. We will reach out to you directly to provide the tracking number for the new payment today.

    Local BBB

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