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Find a Location

Surge 365 has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Surge 365

      3 Ginger Creek Vlg Glen Carbon, IL 62034

    • Surge 365

      PO Box 641 Edwardsville, IL 62025-0641

    • Surge 365

      6 Ginger Creek Dr Glen Carbon, IL 62034-3412

    • Surge 365

      6 Ginger Creek Village Drive Glen Carbon, IL 62034

    Business ProfileforSurge 365

    Online Travel Agency
    Multi Location Business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Surge 365 has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Surge 365

        3 Ginger Creek Vlg Glen Carbon, IL 62034

      • Surge 365

        PO Box 641 Edwardsville, IL 62025-0641

      • Surge 365

        6 Ginger Creek Dr Glen Carbon, IL 62034-3412

      • Surge 365

        6 Ginger Creek Village Drive Glen Carbon, IL 62034

      Location of This Business
      3 Ginger Creek Vlg, Glen Carbon, IL 62034
      BBB File Opened:
      6/15/2015
      Years in Business:
      9
      Business Started:
      3/2/2015
      Business Incorporated:
      3/27/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mrs. Elizabeth Munro, Director of Client Services
      • Ms. Katrina M Bridges, Director of Operations
      Contact Information

      Principal

      • Mrs. Elizabeth Munro, Director of Client Services
      • Ms. Katrina M Bridges, Director of Operations

      Customer Contact

      • Ms. Katrina M Bridges, Director of Operations
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Need help planning a trip? How to find a good travel agent

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I paid $579 in order to become a travel agent with surge365. After 5 business days as it is stipulated on their agreement I reached out to my sponsor ********* ******* to let her know that I wanted to cancel because the business was not for me. During all oh her presentations, all she does is trying to recruit people and to me a lit of the stuff she was talking about sounded unrealistic. When I tried to remove myself and get a refund she told me I couldn’t get a refund without any explanations. I bought the subscription on the 28th of September and requested the cancellation on the 5th of October. I was still in the 5 business days. I reached out to surge 365 through the app and put in a ticket and they told me I would not get my money back because I was outside of the window. ********* is very dishonest and she is ready to recruit people at all costs. This company is a pure scam.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert B

      5 stars

      06/25/2023

      ************:I certainly don't know you however judging from your complaint there is a lot you need to learn about owning and running a business. Try opening a office supply store. You'll need of course to have a decent location and there will be office space rent. You will need products to offer your customers which means you will have the expense of purchasing those products from various venders. Think of all the different types of inventory you'll need even before you open your doors. Your store is open..you think maybe you'll need more than one salesperson which means you will need to hire those sales people..You will have monthly overheard expense regardless if you ever have sales that month or not..Surge 365 offered you the opportunity to own your own business at very little out of pocket expense. I am not defending the company I am advising you based on your posted complaint, owning your own business is not for you and I can guarantee you Surge 365 will go on helping hundreds of other people reach their dreams and goals. Ask yourself, where will you be a year from now...my guess you will be right where you are now. ******* ***** *******************************

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