Business ProfileforFreeman Health System

On August 11, 2024, I visited the Emergency Room Neosho for a laceration to my right pinky finger. I waited for roughly one hour, I then approached the nurse asking for a status update. She was nice and apologized for the delay, and stated that a doctor would be with me shortly. I waited roughly another hour before approaching the nurse once again. Bear in mind, Neosho is not a big place, pretty sure I was the only person in the ** for some time. The nurse was professional, and apologized again, but this time she stated that she did not know where the doctor was or when he would be with me. It was at this time that I informed the nurse that I would be leaving, she acknowledged and had me sign that I was leaving without treatment. All of this is fine, I understand that being short-staffed happens. The part that I am upset with is that I just received a bill for $175.20. I did not receive a moment of care when I was at the location. I did not even receive a bandage (I came in with a towel of mine). I did not see a nurse, I did not see a doctor, no bloodwork, no shots, nothing. I feel it is wrong to bill someone any amount of money when no service of any kind was provided. I called Freeman and the gentlemen I spoke with stated that the bill was more or less for walking through the door. He acknowledged that that there were no service provided. That is not right, a bill for no services.