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Find a Location

Toennies Service Co has 1 locations, listed below.

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    Business ProfileforToennies Service Co

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/20/2008

    Years in Business: 94

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    HVAC installation and repair

    Products & Services

    Toennies Service Co provides heating & air conditioning installations, service & maintenance as well as geothermal heating & cooling installations, service and repair.

    Business Details

    Location of This Business
    219 E Main St, Damiansville, IL 62215-1305
    BBB File Opened:
    1/15/2004
    Years in Business:
    94
    Business Started:
    1/1/1930
    Business Started Locally:
    1/1/1930
    Business Incorporated:
    10/29/1969
    Accredited Since:
    2/20/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • Toennies Service Company
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:30 PM
    T:
    8:00 AM - 4:30 PM
    W:
    8:00 AM - 4:30 PM
    Th:
    8:00 AM - 4:30 PM
    F:
    8:00 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Michael Tonnies, Vice President
    • Mr. Joseph Jansen, President
    Contact Information

    Principal

    • Mr. Joseph Jansen, President

    Customer Contact

    • Mr. Joseph Jansen, President
    Additional Contact Information

    Fax Numbers

    • (618) 248-5812
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diane N

    3 stars

    08/08/2024

    I have used Toennies several times including for a new home build. The technicians were are always knowledgeable, friendly, and responsive. The office/customer ********************** is also always friendly. I am rating them 3 stars because of questionable billing on my last service. The technician was at my home for 2.25 hours, but I received a bill for 3.5 hours of labor. In addition, the bill stated the materials included ****** cabling, but based on prior conversations, the work did not require new copper cabling. I've asked for clarification on why I was billed for copper cabling, but was unable to get a response. After I requested that the bill be adjusted for the proper labor hours, the company did adjust the bill to 2.5 labor hours and insisted the extra labor time billed was for because they didn't charge me a service call fee that was not mentioned at the time the appointment. While the service has been good, the billing practices and communication with customers have room to improve.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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