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          Mr. Electric of Southwest Missouri has 1 locations, listed below.

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            Business ProfileMr. Electric of Southwest Missouri

            Electrician
            BBB accredited business

            Contact Information

            2002 E Republic Rd

            Springfield, MO 65804-4605

            Visit Website
            (800) 924-4416

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 8/30/2013

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Electrical Services

            Products & Services

            This business specializes in electrical service work from small challenges to installing new lighting systems, generators and full residential service repair.

            Business Details

            Location of This Business
            2002 E Republic Rd, Springfield, MO 65804-4605
            BBB File Opened:
            12/2/2009
            Years in Business:
            30
            Business Started:
            1/1/1994
            Business Started Locally:
            12/1/2005
            Business Incorporated:
            3/14/2012
            Accredited Since:
            8/30/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Mr. Electric
            • Toms Enterprises, LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Nathanael Toms, Owner
            • Kathryn Barte, Office Manager
            Contact Information

            Principal

            • Mr. Nathanael Toms, Owner

            Customer Contact

            • Kathryn Barte, Office Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring an electrician

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/01/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I called Mister Electric I needed some new smoke detectors I figured that they would brings some with them but they did not bring any with them. He went outside to check my electric box and he came back in and he stated that it was horrible. He detached some of the smoke detectors and then he left and he tightened a screw. I gave him a $100 check that included a additional $30.00 that would waive the service fee if I needed to call them back out. He left and I realized that I have one alarm that is in use. I called the next day to see if someone could back out and I was told that their was someone in my area and they would be by. They never showed up and I called back three times. Now I received a letter that states they would take my home. I do not want this business to take my home.
            Read More
            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Thomas Z

            02/24/2023

            Promised they'd assess the problem and fix if electrical. If not, recommend other services. Said issue was switch on well tank and they replaced it. Charged over $600. Problem returned. Called another electrician. He said it wasn't faulty pressure switch and recommended calling service from well professional. Also said that the cost of what previous guy did should have been no more than about $150! Had to have new well tank installed which is costing less than Mr Electric's service call! We feel ripped off. We believe we're owed some refund.

            Mr. Electric of Southwest Missouri Response

            04/19/2023

            ****** - We are sorry for your experience. We pride ourselves in superior customer service. We would have been happy to send someone else out to assess the situation free of charge. We are sorry our prices did not align with your expectations. We provide upfront pricing to assure that everyone is on the same page and do not begin any work without approval of the homeowner.
            Read 1 More Customer Review

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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