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Find a Location

Discount Muffler has 1 locations, listed below.

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    Business ProfileforDiscount Muffler

    Brake Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 219, House Springs, MO 63051-0219
    BBB File Opened:
    1/1/1987
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Started Locally:
    1/1/1987
    Business Management
    • Don Bruce, President
    Contact Information

    Principal

    • Don Bruce, President

    Customer Contact

    • Don Bruce, President
    Additional Contact Information

    Fax Numbers

    • (636) 671-0220
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/23/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    4/20/21 Had my vehicle towed to this shop to have oil cooler lines repaired. Informed them oil was spraying all over the place and would need checked. 4/29/21 Picked up vehicle after the shop repaired the cooler lines and radiator. Got less than 2 miles down the road and oil pressure dropped and truck began sputtering so pulled over. Called shop, Matt showed up there. . I checked dipstick before he arrived, it was dry. He arrived, and siad he wasnt aware that my truck had no oil when it arrived there or that it needed oil . The ticket and receipt both say on there "check for fluid leak, check oil before starting". He then grabbed the dipstick and slid it between his thumb and finger and then showed me it "wasnt dry" . He explained that it was fresh clean oil so it was clear. I checked again before leaving and it was dry.He had me start the truck and drive it back to the shop. The engine needed replaced bc they startedit multiple times with no oil. There was no problem with engine bef
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Theresa J.

    1 star

    12/29/2022

    Discount muffler in House springs is not a good place to go. There was nothing wrong with my vehicle besides my water pump, they installed one a new one then they talk me into getting new ignition coil packs new spark plugs it ran great the first day that I got it that night the check engine light came on all of the sudden. The next morning I go out to start my vehicle it starts to putter it is misfiring from cylinder number 2 and my check engine light starts blinking. I take it to ******** one block away and get a diagnostic that's how I knew it was misfire from cylinder 2. I called discount mufflers in House springs and told him that it was a defaulted cylinder and I had I had to return it but they would not pay for it at their expense so I had to call AAA and by tows to get my vehicle back to House springs which they should have paid for. I take it back the next day and all of a sudden my radiator is cracked they fixed that and then they say that my ball joints my sway bar and everything and a lot of other things is broken long story short they hustled me out of a lot of money. This is a bad place to get your car fixed at the end it costed me over $1,400. Never had problems with my car until I took it to discount muffler in House springs.

    Local BBB

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