Business ProfileforTravers Premier Auto & Tire Service

Took my vehicle up there for a warranty repair for an overheating issue. Told them the thermostat was sticking they said well we have to do our own diagnostic. They said it was a coolant temp sensor and put it under my powertrain warranty, got vehicle back and it was still overheating took it back the same week. Told them again it was the thermostat, they keep it for 2 days and called backed and said well I think your thermostat is sticking and think your radiator has a leak. So they proceed to open a new claim on my platinum warranty this time and told me I had to pay another $100 dollars for the same issue they didnt fix. I refused due to the negligence of the diagnostic and the shop advisor and the tech didn't listen to me or take their time in the first place to diagnose the car right. Mind you, my car never had a check engine light so they just decided to do what they thought would fix the issue. Then the service advisor **** was rude that I thought I was getting ranked or in a really bad sit comm. Demanding that I pay an additional $100 if I want my vehicle back or talk the person who originally started the job which was ***. But continued to lie and say *** is not here or that he is on vacation. I waited an additional 3 days to get my truck back after calling my warranty 20 times explaining the situation multiple times they finally agreed to waive everything but wouldn't give me documentation to show. I Then go back to pick up my truck just for **** to demand the $100 I said to call claims he said I don't know why you're making a big deal just pay the $100 fee and you can have your truck back. I said I'm not going to pay you again for an issue you didn't fix in the first place that's why I brought my truck back. And after all of the going back and forth the warranty company told **** that they waived the fee and to release my truck. Mind you them claimed they replaced my radiator and thermostat but left my coolant reservoir completely empty will never go back