Business ProfileforBommarito Volkswagen Of St Peters

I was shocked and frustrated to discover a hidden lien on our new vehicle, preventing me from registering it despite diligently paying required sales taxes included in our loan agreement, costing us over $3,000 out of pocket. Contacting ******** St. Peters for clarification, my interaction with *************************** was unconvincing. Initially denying the lien, she later admitted its existence but claimed it was resolved.Weeks passed with no resolution, prompting me to contact ************** authorities, who had no record of lien clearance communication from ********. Seeking clarity, I emailed ******* via ******************************* contact but received another contradictory call from *******, now denying the lien's existence.Throughout this ordeal, I encountered frustration and a lack of accountability from ******** St. Peters. *******'s dismissive attitude and blame-shifting intensified my frustration. Hearing a representative claim, "This happens all the time," was unsatisfactory, as it's not a common issue.Now, I'm burdened with a hefty loan and $13,000 in expenses for a vehicle I don't technically own due to ******** St. Peters' incompetence and refusal to take responsibility. I was warned by the ************** and ********* that my plates may not match the system, potentially leading to detainment during traffic stops.In conclusion, exercise caution with ******** St. Peters. If possible, explore alternatives. My experience with ******* and the dealership was marked by deflection and misinformation, lacking accountability. In today's world, it's disheartening to see businesses evade responsibility without integrity or accountability, falling short of consumer expectations.