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Find a Location

Hawaiian Pools and Waterscapes, Inc. has 1 locations, listed below.

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    Business ProfileforHawaiian Pools and Waterscapes, Inc.

    Pool Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6826 Regency Crest Ave, Las Vegas, NV 89148-5191
    BBB File Opened:
    7/14/2004
    Years in Business:
    19
    Business Started:
    6/22/2004
    Business Started Locally:
    7/20/2001
    Business Incorporated:
    6/22/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Michael C Stitzinger, President
    Contact Information

    Principal

    • Mr. Michael C Stitzinger, President

    Customer Contact

    • Mr. Michael C Stitzinger, President
    Additional Contact Information

    Fax Numbers

    • (702) 363-7663
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly E

    1 star

    07/13/2021

    AWFUL. STAY AWAY!!! Do not use this company. Turned a 3 month project into 6 and disappeared multiple times during the job.

    Hawaiian Pools and Waterscapes, Inc. Response

    10/24/2023

    AS I RECALL IT WAS A BEAUTIFUL PROJECT. I WAS SHOCKED AND SURPRISED AT THE HOME OWNERS STATMENTS.
    EVEN THOUGH THERE WERE CHANGES ON THE JOB (ENLARGE THE POOL REQUIRING NEW PERMITS AND PLANS) THE DELAY WAS CERTAINLY UNEXCEPTABLE.  DUE TO SUPERVISION AND SUBCONTRACTOR DELAYS, THE PERSON INCHARGE WAS FIRED AS A RESULT OF THIS POOR JOB MANAGEMENT SKILLS. THE SUPERVISOR WAS RESPONSIBLE FOR COMMUNICATING WITH THE OWNERS AND SUBCONTRACTORS ON ALL OF THAT WORK.
    I DO APPOLOGIZE FOR THE LENGTH OF TIME IS TOOK, HOWEVER THE SCOPE OF WORK WAS EXTENSIVE AND DETAILED WITH FEATURE ELEMENTS THAT TOOK TIME TO CREATE AND BUILD BY HAND.  AND WHAT SHOULD HAVE BEEN A FOUR MONTH PROJECT QUICKLY TURNED INTO A DISAPPOINTING, NEVER SHOULD HAVE HAPPENED, 6 MONTHS PROJECT. ONE THAT SHOULD, AND STILL IS, A BEAUTIFUL BACK YARD. I AM SURE THE OWNER HAS BEEN ACCURATE,  AS I DO NOT HAVE ACCESS TO THE PERMIT INFORMATION. THAT WOULD VERIFY THE TIME FROM START TO FINISH. THE OWNER MAY HAVE SOME PERMIT INFORMATION I DON'T HAVE. BUT IN ANY CASE, THIS IS NOT, AND HAS NOT THE BEEN THE CASE FOR MANY YEARS. WE HAVE COMPLETED MOST OF OUR WORK WITHIN 45 DAYS ON AVERAGE, SOME IN LESS TIME. IF YOU ARE GOING TO JUDGE A COMPANY BY WORK DONE 6 YEARS AGO, YOU ARE GOING TO MISS DOING BUSINESS WITH A PROFESSIOAL, HANDS ON,  POOL CONTRACTOR WITH A RECORD OF SATISFIED CUSTOMERS.

    Local BBB

    BBB of Southern Nevada, Inc.

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